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If you’re considering the sale of your business, or possibly the acquisition of another competing business, it’s important to understand the selling/buying process.
An often overlooked and important first step during the process of buying or selling a business involves the negotiation of certain terms the buyer and seller will ultimately agree to at the closing table once the due diligence phase of the process is completed.
If either party ignores the importance of the initial terms’ negotiations, they can often end up with a bad deal or no deal at all.
This article is intended to help both business sellers and buyers understand the importance of the initial negotiation phase and how a well-drafted Letter of Intent, also known as an LOI, is vital to the deal process.
In this article, you will learn the answers to these questions:
- What is an LOI or Term Sheet?
- What’s included in an LOI for a business acquisition?
- Should I use an LOI when I am buying or selling my business?
- Is a Letter of Intent legally binding?
- What is a Letter of Interest vs. a Letter of Intent?
- What happens after the LOI is signed?
Before we cover these topics, it’s important to make the point that a Letter of Intent is not something you should create yourself, without legal counsel. There are numerous ways a buyer could go wrong if he or she drafts the LOI without proper legal advice. A good attorney will want to understand the matters that are unique to the potential business deal and any nuances around the business being acquired before drafting the Letter of Intent.
This article is only intended to educate the business buyer (and the seller) so he or she is well-prepared to discuss a Letter of Intent with their attorney.
As for the business seller who has received an LOI from a buyer, this article is intended to help you to understand why certain matters may be addressed in the document. Again, whether you’re the buyer or seller, your M&A Attorney is best-suited to assist in the drafting, editing, and negotiating of a Letter of Intent.
What is an LOI or Term Sheet?
A Letter of Intent is a legal document that is proposed by the business buyer and ultimately signed by the seller.
The LOI is drafted in the form of a business letter which includes a space on the last page of the document where the business seller would acknowledge their acceptance.
It’s not unusual for an LOI to be drafted by the buyer and then its terms be negotiated and changed by the business seller prior to their signature. Of course, both parties must agree to any edits to the LOI in order for the LOI to be valid.
In my practice, I have found it to be the best use of everyone’s time to verbally negotiate between the seller and buyer the major deal terms before drafting a LOI. Otherwise, there can be too many LOI drafts going back and forth which will slow down the deal process. Those back-and-forth activities can be very costly as well.
The verbal negotiations regarding important deal matters typically include the purchase price, deal structure (asset or stock sale), financing terms if any, contingencies, and whether the business seller continues to remain on the staff or as a consultant. Such deal terms are typically clarified before the LOI is drafted by presenting them to the business owner verbally. There may also be other terms that are important to the buyer that are negotiated before the LOI. It really depends on the buyer and seller’s circumstances.
Once a verbal understanding between the two parties is established, typically the buyer drafts the Letter of Intent for the seller’s review.
It’s important to understand that an LOI imposes significant obligations on both the buyer and the seller so, this step in the selling process should not be taken lightly. We will cover that aspect of the LOI later in this article.
Many business owners ask “Is there such a thing as a Letter of Intent template?”
Unfortunately, the answer is no. And that’s because every deal is different. Very different. That said, there are certain basic matters that most LOIs include.
What’s Included in an LOI for a Business Acquisition?
In addition to the purchase price (which may be fixed or a range), a well drafted LOI may include language related to the deal’s structure, financing terms, the ongoing relationship with the business’ seller post-closing, and any other known deal terms that may be important to the buyer and the seller.
Other important deal terms most LOIs include cover:
- Conditions to closing — For example, the seller may not materially change the way in which the business operates prior to closing, the buyer’s right to conduct due diligence, the buyer’s satisfaction with due diligence in every respect,etc.
- Allocation of professional fees and other deal-related expenses
- Anticipated time-frame for the due diligence process
- Confidentiality regarding the sale and due diligence process
- Non-solicitation so the buyer is prevented from soliciting the seller’s employees or customers if the deal does not close
- Targeted closing date
- Exclusive negotiating period — often called the No Shop Clause. This prevents the seller from continuing his negotiations with other prospective buyers for a specific period of time.
- Indemnification terms
- Governing law or venue
- Definition of the Binding and Non-binding LOI provisions
- Termination date for the LOI
Should I use an LOI When I am Buying or Selling my Business?
There are several reasons for using a Letter of Intent when acquiring a business.
For most buyers, their time is important to them. Time is money. There is no better way to expedite the decision process whether to proceed or not to proceed with a potential deal than to negotiate the LOI.
Negotiating the terms included in a Letter of Intent can help the parties identify key terms in the deal as well as the deal breakers. Why not determine as many of these possible matters sooner than later?
Similarly, for the business seller, time is of the essence. Having a business on the market for a prolonged period of time is never good for the business owner. Selling a business takes an enormous amount of time and financial resources and can be very distracting to the business owner. For this reason alone, anything that can be done to expedite the selling process should be considered carefully.
If considered thoughtfully, drafted well, and negotiated carefully, an LOI can offer both the buyer and the seller important protections.
While there are many good reasons to negotiate a Letter of Intent when buying or selling a business, there are a few reasons you may want to consider skipping the LOI:
- The LOI drafting and negotiations have a financial cost for both parties in the deal.
- If a deal term is negotiated in the LOI and later one party wants to renegotiate it, their position to do so is weakened. They will need compelling reasons to do so.
- A Letter of Intent can create a duty to negotiate in good faith for both parties. This makes it difficult for either party to simply change their minds and walk away.
- An improperly drafted LOI may create unintended obligations to negotiate and close the deal.
Is a Letter of Intent Legally Binding?
While a LOI is a legal agreement between two parties, it is not typically a binding agreement. However, within the LOI document, typically you will find certain terms that are binding for both parties. This is an important point to understand and worth further exploration.
Most LOIs will include intentionally binding provisions such as the exclusivity period for negotiations of the final purchase agreements, confidentiality and non-solicitation, expense allocation, targeted closing date, and the governing law or venue.
Such intentionally binding provisions in the LOI should be specifically identified as binding provisions. If this is not done, an unintended binding obligation in the LOI may be created.
Given the enormous amount of investors with capital ready to invest in businesses for sale in recent years, I’ve observed a number of buyers taking a lax approach to drafting and presenting Letters of Intent to sellers.
This always causes me to step back and pause a bit. I wonder if the buyer truly understands the importance of a well-thought out LOI, or is he simply so eager to get the deal done that he’s willing to hasten the business acquisition process.
Hastening the process by drafting a LOI without due care can have disastrous consequences.
LOI Duty to Negotiate in Good Faith
While the Letter of Intent to acquire a business may not be binding, there are several terms in the LOI which will be legally binding for the parties and the parties have a duty to negotiate in good faith.
According to Katherine Shonk, of Harvard Law School, “to negotiate in good faith means to deal honestly and fairly with one another so that each party will receive the benefits of your negotiated contract.”
Examples of negotiating in bad faith may include:
- Negotiating with the seller while having no intention to close the deal. Instead, the seller is simply seeking information that will be made available through the due diligence process.
- Changing a major term to your favor without a discovery resulting in a compelling reason to do so. This act of bad faith usually appears towards the end of negotiations or at the last minute.
- Disregard for the due diligence process by either party.
While courts view the duty to negotiate in good faith differently, it’s generally understood that under this obligation neither party to a Letter of Intent should take advantage of the other for its own benefit.
What is an Expression of Interest (EOI) vs. a Letter of Intent (LOI)?
Over the past few years, there has been a rise in the number of business owners receiving official-looking letters referred to as an Expression of Interest or EOI.
Such letters may be delivered directly to business owners by way of the postal service or express courier even when the business is not on the market for sale. Again, in today’s hot seller’s market, buyers are resorting to direct solicitation to acquire the types of profitable businesses they desire.
The use of an EOI is one way to get the attention of a business owner. And often, it’s very effective. Effective because if the business is not on the market, it’s likely the business owner will be relieved to only have to negotiate with the buyer who sought them out! This seems to be advantageous to the business owner. It is not.
The EOI letter typically expresses the buyers capabilities to buy the business and a range of value they’d be willing to entertain offering. It’s unlikely this type of solicitation is based on publicly-available data that’s accurate. So, if you’ve received such an unsolicited Expression of Interest letter from a buyer, beware.
Additionally, many private equity firms who are seeking businesses for sale in the lower and middle market are accelerating their acquisition process by preparing Expression of Interest letters after their initial review of the business’ Confidential Information Memorandum or CIM. Again, due to the competitive acquisitions market, private equity and competitors are doing what they can to be on the short list of buyers to negotiate with sellers.
A Letter of Intent is a more formal and substantive document which is typically prepared after significant negotiations and is based on information shared between the parties prior to its receipt.
What Happens After the LOI is Signed?
A lot. The acceptance of the Letter of Intent by both parties marks the time when the due diligence phase begins. The due diligence phase is when the real work happens. And that’s when most deals fall apart.
We’ve addressed the 10 steps to selling a business in this post. Yes, we had a little fun drafting this one, albeit we truly appreciate all the hard work it takes to successfully sell a business!
I intend to purchase an accounting firm. Can I get a sample LOI to use?
Hi Chandra,
You should be able to find a LOI template available for download here.
I have signed a letter of intent Jan 2020 for the new franchise business propose to open in Aug 2021 . But Covid makes life harder and organizing funds are next to impossible. As per the LOI paid 30k of 112k business. Want to back out . Please help
Avinash,
I am a Business Broker with EXIT Promise and have negotiated hundreds of LOIs. The LOIs I have seen are mostly non-binding, and a Buyer can back out for any reason and keep their Earnest Money. Per the terms of your LOI, do you have to provide a specific reason(s) to back out of the LOI and be able to get back your 30K in Earnest Money? Or, is the 30K described as a down payment as this may be the case with the purchase of a new franchise. If you have to provide a legitimate reason to justify getting back your 30K, you should consult with an attorney if the Franchisor would not agree to returning your 30K based on financial hardship due to COVID.
I hope this helps.
Hi,
I am trying to sell my business and I have a SBA loan. I want to transfer/sell the business to one of the employees for the SBA loan amount and he’s agreed to it. What is the best way to go about writing that letter ?
Dear Linda
Congratulations on selling your business!
The letter you want to write is called a letter of intent (LOI). Here are some of the items that you should address in your LOI letter:
Conditions to closing — For example, the seller may not materially change the way in which the business operates prior to closing, the buyer’s right to conduct due diligence, the buyer’s satisfaction with due diligence in every respect, etc.
Allocation of professional fees and other deal-related expenses
Anticipated time-frame for the due diligence process
Confidentiality regarding the sale and due diligence process
Non-solicitation so the buyer is prevented from soliciting the seller’s employees or customers if the deal does not close
Targeted closing date
Exclusive negotiating period — often called the No Shop Clause. This prevents the seller from continuing his negotiations with other prospective buyers for a specific period of time.
Indemnification terms
Governing law or venue
Definition of the Binding and Non-binding LOI provisions
The termination date for the LOI
I would also suggest you have a formal purchase agreement with your attorney or legal counsel.
Sincerely,
Chris
Disclaimer
The information provided is not designed or intended as legal or financial advice. It is for the educational or sharing of informational purposes only. It is not a substitute for consulting with your legal or financial advisors to obtain their professional consultation.
We’ve been operating our business for 30 years. Unfortunately, due to an unexpected illness my husband and I have had to step back and our children having been running it ever since. The business was impacted due to the several beating we experienced with the past recession and the changes that took place in our industry. Currently, our revenue is generated by providing transportation services, renting and parking. The majority of our revenue, now, comes from the rents and parking. The property is were the real value sits. It is owned my us and our company and our son’s leases the property and it subleases sections of the property.
We have gotten several unsolicited offers on the property. The biggest value the business holds is the lease. So, I was wondering if we could use the lease of the property to leverage the sale of the business or the sale of the property with the sale of business ? You had mentioned due diligence in selling a business, what consideration should we give in the sales of the property. We know that there would be a considerable capital gains and have no idea what else would be involved. So… I believe our exit would include the selling of the business with the property, if all possible, or just the selling of the commercial property. I understand there is a lot to consider to protect our lifetime investments as much as possible. Thank you.
Hi Thelma,
It’s fortunate you’re receiving unsolicited offers from buyers for your commercial property.
I would be willing to bet the offers are based on the underlying value of the real property and have nothing to do with the leases or the businesses being operated on the property. This scenario is not unusual.
The real property may have more value than the business ever had or ever will. That may sound harsh. That said, it may be very good news for you, your husband and your family.
Before accepting any of the unsolicited offers, I recommend having the real property appraised by someone in the market who is independent and experienced in valuing commercial property. That will tell you the value of the real property at its highest and best use. That’s the true value of your property and will tell you if the offers you are receiving are attractive or not.
Hope this helps… All the best!
Paul,
I am a Business Broker and featured adviser with Exit Promise and have advised several Business Owners in the process of evaluating LOIs submitted by buyers. The buyer submits the LOI, and you should have an advisory team to help you draft the response to an LOI.
The LOI is usually not a complex legal document, so in many cases a knowledgeable broker can do the bulk of the work in helping the business owner draft the response to the LOI. However, you always want your attorney to review the LOI as well.
The LOI is a good step in the process for both the buyer and seller as both sides establish agreement on what will be the major terms of the final business sale agreement before both sides make the significant investment in time and dollars in the due diligence process and the legal process of drafting the comprehensive business sale contract and other related legal documents. Most of the terms in an LOI are also non-binding, so buyer and seller can agree to change the terms of what will be in the final contract if appropriate. And, worst case, buyer or seller can back out of a sale if an issue arises that cannot be resolved in working towards a final agreement.
I hope this helps, and let me know if you have any questions.
Paul-
An experienced business lawyer should be drafting/negotiating your LOI, and I would be more than happy to assist you.
Best Regards,
Mark Fazio
First of three partners wants to buy out second partner and create a LOI. Should all three partners be informed and sign LOI?
Thank you
Hi Vladimir,
Whether your third partner should be informed may be dictated by a shareholder agreement, cross-purchase agreement or an operating agreement (if your business is an LLC). Often there are very clear obligations of shareholders/partners/LLC members baked into the agreements about such matters that were agreed to when the business entity was formed.
So that would be the first place to consider looking into the matter further.
Hope this helps a bit…
I am planning to sell my business next year and have been trying to line up things. The site is great! Thanks.
I don’t understand who will be handling the LOI. I’ve never sold a business before so who do I put in place to handle this agreement?
Is it my lawyer?
We’ve been getting calls about selling and I am a bit nervous about all of this. Thanks again.
Hi Paul,
The LOI will likely be drafted by the buyer or buyers attorney and presented to you to accept. I would suggest that you locate and interview two or three M&A (mergers and acquisitions) teams in your local area who could assist you with this process.
Quality M&A teams will often consist of CPA’s, business brokers and the legal teams to help navigate your sale. Unless your attorney is experienced in and regularly practices in this arena, I would look for a specialist. This is far too important for you to have any missteps from very well meaning professionals.
Great M&A teams will have a number of suggestion and action steps for you to implement early on that will help boost or solidify your value ahead of the sale. They often have resources for multiple buyers who would have interest in your business that could help drive market demand.
Hope this helps, and God Speed with the sale!
Hi Paul,
As an experienced business lawyer, I wanted to give you my perspective. LOIs often provide a good basis of understanding for the parties on the key business deals and often can address some of the key legal issues that come up in transactions. In particular, aside from price, assets and employment, key issues such as indemnification limits and non-compete parameters are addressed so that the parties understand the key elements of any deal PRIOR to everyone spending considerable time and money on due diligence and documentation drafting. Accordingly, while brokers can often provide a solid framework for an LOI, there are certain key elements of an LOI that should be reviewed by an attorney. Ultimately it also depends on the size of the deal and the sophistication of the parties involved. It is key to assemble a solid team of trusted advisors including an accountant and attorney whenever you are considering an exit. Certainly a trusted lawyer experienced in M&A can assist you with an LOI.