Best Business Buyer Type For Your Business

Best Business Buyer Type For Your Business

This post was originally published on April 12, 2019 and has been updated on November 4, 2024.

Choosing the Right Buyer for Your Business

For business owners selling their business, finding the best buyer is often a challenging and complex decision. While any buyer with financial resources may seem attractive, selecting the right type of buyer is crucial to achieving a successful and profitable exit. This process—similar to selling high-value commercial real estate—requires a clear understanding of who the potential buyers are and what motivates them.

When setting an asking price, it’s essential to know the buyer’s priorities and preferences, as they can significantly impact valuation. By identifying the right buyer type, business owners improve their chances of maximizing net proceeds from the sale.

Strategic Buyers

Strategic buyers seek to enhance their existing business through acquisitions that complement their growth strategy. They typically focus on businesses that offer synergies—ways to increase profitability by integrating operations, eliminating redundant functions, or expanding market reach.

A strategic buyer often values the target business based on its potential to drive revenue growth, efficiency, or competitive advantage within their industry. For this reason, strategic buyers are often willing to pay a premium, especially if the acquisition can be leveraged to strengthen their market position or optimize their cost structure.

Strategic acquisitions are ideal for business owners focused primarily on maximizing sale value rather than preserving the company’s existing structure or workforce. However, since many roles or functions may overlap, strategic buyers might streamline operations post-acquisition, potentially leading to layoffs or departmental changes.

Best for: Sellers aiming for a lucrative exit who are less concerned about maintaining the company’s legacy structure or personnel.

Financial Buyers and Private Equity Groups

Financial buyers, including private equity (PE) groups, are interested in businesses with steady cash flows, scalable operations, and growth potential, often looking for ways to improve profitability before a future resale. PE groups may acquire standalone businesses, known as “platform” companies, or smaller, complementary businesses called “add-ons” to integrate into their existing portfolio.

Financial buyers typically focus on medium to large businesses with established profitability and a track record of success. Their goal is to drive growth through investment, restructuring, and management improvements rather than by relying on synergies. According to recent trends reported in industry analyses, PE groups increasingly pursue deals in fragmented industries—such as healthcare and tech services—where consolidation potential is high.

A financial buyer’s valuation is based more on historical financial performance than future synergies. Sellers should not expect significant premiums but can often negotiate favorable terms if they wish to remain involved in the business post-transaction, especially in a growth or consulting role.

Best for: Sellers looking to scale their business further and retain some involvement without handling day-to-day management.

Family Office Investors

Family offices have become significant players in the lower-to-middle-market business acquisitions landscape. Unlike PE firms, which typically have a shorter investment horizon, family offices prefer a longer-term “buy and hold” approach. They look for businesses with stable, predictable cash flows that complement their diversified portfolios, often favoring conservative and growth-focused industries like consumer goods, real estate, and services.

Family offices bring a unique advantage: they tend to be more patient with growth expectations and are not necessarily aiming for a resale or quick profit. This aligns well with business owners who prefer to maintain the business’s legacy or cultural continuity. 

According BNY Mellon Wealth Management, since 2019 the number of family offices has tripled, creating a flood of family office capital for private company acquisitions.

Best for: Sellers who value the continuity of their company and are looking for a long-term investor focused on cash flow rather than immediate resale.

Management Buyers (MBOs and MBIs)

Selling to a management buyer—either through a management buyout (MBO) or a management buy-in (MBI)—can be an ideal solution for business owners seeking a smooth transition and preservation of company culture. MBOs involve the existing management team purchasing the business, while MBIs occur when an external management team takes over.

MBOs and MBIs are typically financed through bank loans, seller financing, or third-party investment. Banks and lenders view MBOs favorably since continuity of operations and the retention of an experienced management team reduce financial risks.

For the entrepreneur, a sale to a management buyer can provide peace of mind, knowing the business is in trusted hands. Additionally, the MBO or MBI route can often be structured in a way that allows for gradual exit options, enabling sellers to stay involved in a consulting capacity if desired.

Best for: Owners focused on operational continuity and team stability post-sale, who have a strong, capable management team ready to take the reins.

Trends and Considerations for Sellers

Today’s M&A landscape is competitive, with various buyer types vying for quality businesses. Recent shifts in capital markets and economic conditions are influencing buyer behaviors and deal structures. For example, with higher interest rates, some financial buyers may face greater scrutiny from lenders, emphasizing cash flow resilience in their targets. Similarly, strategic buyers may focus on industries with high growth potential or recession-resistant qualities, like healthcare and technology services.

A business owner who is selling a well-established, profitable business should be prepared to field offers from multiple buyer types, each with unique motivations. By consulting with seasoned advisors, including M&A specialists, accountants, and attorneys, sellers can strategically position their business to attract the right buyer and achieve a successful, high-value exit.

Conclusion Selecting the right type of buyer is critical to maximizing the value of a business sale. Understanding the different buyer motivations and strategies can guide business owners in choosing the option that best aligns with their goals—whether seeking a lucrative exit, legacy preservation, or growth support. Armed with a clear understanding of buyer types and market trends, business owners can navigate the sale process with confidence and achieve their desired outcomes.

Maximizing After Tax Proceeds When Selling Your Business

Maximizing After Tax Proceeds When Selling Your Business

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!
Sale of Business Tax Planning Podcast

Welcome to IBBA insights, providing expert advice on buying or selling small businesses. IBBA insights is presented by the International Business Brokers Association, the world’s largest nonprofit organization for those helping others sell or buy businesses. Now, here’s your host, Cress Diglio.

 

CRESS: Hello and welcome to today’s edition of IBBA insights. Again, I’m your host, Cress Diglio. Very excited for today’s show. As business owners, selling a business for the maximum amount of money is your dream. Every business owner dreams of that. They want to sell their business for the absolute top dollar amount they possibly could, but what they should really be concerned about is how much of that money do they get to keep?

That’s not how much you get. It’s how much you keep. Nobody loves to hear the word taxes. It literally makes some people cringe. One day every business owner will exit their business, and hopefully there’s a payday associated with it. And if there’s a payday associated with it, there are going to be taxes associated with that payday.

Today, we’re going to speak with an industry expert who’s going to help us better understand and prepare for that payday and keep more of the proceeds in the sale. Today’s guest is Holly Magister. Holly is a Certified Public Accountant who specializes in growing and selling valuable businesses in the lower middle market.

She founded Enterprise Transitions LP, a boutique growth and exit planning business. Holly’s also the founder of Exit Promise .com, an online resource for business owners who want to grow and sell a valuable business. She’s contributed articles to Forbes, Intuit, and many other businesses related websites over the past few years.

Recently, Holly authored and delivered an online consulting education class for Lorman Education Services, Inc. On the topic of selling your business, negotiating terms and conditions. Holly, welcome to IBBA insights. So happy to have you today.

HOLLY: Thank you very much, Cress. It’s my pleasure to be here.

CRESS: My colleague, Neil Isaacs, works with us at the IBBA on the podcast. When he brought up your name and we started talking about you, I was like, yeah, we have to have Holly on the show. And I know we’re going to talk about taxes and it’s tax season right now. When everyone hears all these shows on taxes and it talks about the new tax strategies, new tax laws, and sometimes that can get a little boring, but we’re going to talk about things that happen all year round because you sell your business, there’s going to be a tax consequence or tax day associated with that.

And so we really want to talk to the business owners today, Holly, about what does that mean for them, how they could potentially prepare for that and keep more of that. If you don’t mind, I’m going to jump into a few of the questions I have for you. So can you explain the significance of tax planning when it comes to selling a business?

HOLLY: I would say it really starts with educating the business owner because business owners have started their businesses and operated them for the most part from a one-year tax planning perspective. That being, I want to pay as little taxes as I possibly can.

Please help me, Mr. and Mrs. CPA, do that. That works, but in very short increments. What happens is that as they approach the sale of their business, especially if they’ve done no tax planning, they have absolutely no idea what they’re in for because the taxation of the sale of a business is completely different from anything that they’ve ever done before.

And really, I would be safe to say, confident to say that the sale of a business is one of the most tax complex events that anybody will ever have. The federal tax code is convoluted as it is, but when you sell your business, it’s even more. And what further complicates that is that how one transaction is taxed is not necessarily the same as how another is taxed.

So you may have a friend who sold their business and they may say, I paid capital gains tax, which we’ll talk about in a little bit. And they may be paid 20%. This is at the federal level, but the way their business was structured was different than yours. The way the deal was structured was different than yours.

All of that means that your taxes will very likely not be anything like your friend’s taxes. I guess the first lesson there is don’t ask your friends for tax advice about how to sell your business. It is definitely something that you want to address with CPAs who work with mergers and acquisitions on a regular basis and also attorneys who can negotiate those transactions for you as well. To be clear, just I want to make sure you understand what’s at stake is understanding what you could end up paying if you do not fully understand and don’t do some tax planning.

The variables that impact whether or not how much you pay, some of them you have no control over whatsoever. And again, we’ll talk about that, but before we get into all of that, I just want to clarify that we’ll only be addressing federal taxes today because each state has its own set of rules. Some tax, some states have no taxes on transactions, while others and many do. So, just to make that clear, I won’t be covering anything today about your state income taxes.

CRESS: No, thank you for making that clear. Before we move on, I really want to establish the foundation of the importance of planning. A lot of business owners are out there, they’re running their business and the sale of their business is nowhere on their mind.

And they think they’re going to run it for the next 20 years and there’s plenty of time to prepare. But as we know, life happens and maybe someone, maybe it’s something, a bad reason. There’s an illness, a sickness, a death. Maybe it’s a good reason. There’s an opportunity somewhere else where they have to relocate whatever the reason might be.

So how important is it for a business owner today to be able to have those conversations with their CPA or their tax planner or their financial advisor about setting up and getting ready for potentially the one day that they may sell their business. When do you start that? When is too soon? And is there such thing as too late?

HOLLY: It’s never too soon. I think your point’s well made. My experience tells me that two things drive people to sell their business. The first being someone knocks on their door, unsolicited offer comes through the door. They want to buy your business. Maybe it’s a competitor. Maybe it’s somebody who simply wants to buy your business because it’s what they would like to do.

The second reason is they have a health scare and that health scare causes them to think I need to sell the business. Sometimes it’s their spouse has a serious illness and suddenly they have to sell their business. You don’t want that to be in the middle of tax season because you’re not going to get the CPA’s attention that you deserve.

So that’s why I always advise clients or prospective clients get a CPA who understands mergers and acquisitions and get the planning process started.

We were talking a little bit before about the implications. If a business owner doesn’t, there are certain circumstances where more than half of what the purchase price is paid to federal taxes.

I know that’s hard to imagine. And then you add on some potential state taxes and possibly local taxes. The proceeds are greatly diminished. It’s very, very imperative to start that planning process sooner than later.

CRESS: You mentioned some of the tax implications that a business owner should be aware of before selling their business.

Everyone sits there, Holly, and they think, and they say, wow, I’m going to get a million dollars for my business. But like you mentioned, by the time you figure your transaction costs, whether it be a broker fees or your professional fees with your accountant, your attorney, whomever, and then taxes on top of that, it could be much different outlook or outcome than what you originally thought.

And then you realize, wow, I don’t know that I can afford to sell my business. So you want to expand upon that just a little bit?

HOLLY: Sure. Well, there are, depending on the type of business you own in terms of it’s, how it’s taxed, then that would be something such as a C-Corp, an S-Corp, an LLC, partnership, or even a sole proprietorship, depending on those five variables, and then whether the track the transaction is a stock deal versus an asset deal.

Those two variables, when you consider all of those, throw them up in the air and whatever lands on your plate, you could potentially be paying a part, one part of your transaction at ordinary income tax rates, and you know those vary based on the total income that you or you and your spouse have as well as your filing status. There’s a very wide range of tax rates for that.

Then you have the capital gains taxes that ranges from zero that jumps up to 15 percent and then 20 percent and then if you are have a business that is actually a passive activity for you, then you have also the net investment income tax of 3. 8%. So you’re looking right there at up to, for capital gains, 24%, I’m rounding.

And then you have another form of taxation, which is the recaptured tax rates. And that’s for depreciated assets that you have on your balance sheet that are sold to your buyer. And that basically caps out–it’s an ordinary tax rate, but it does cap at 25%. So your head’s not spinning, but it probably is.

Even for seasoned advisors, it’s complicated. There’s a lot of moving parts. Understanding the tax implications based on your business entity structure and the type of sale that you have, asset versus stock sale, there’s a lot of moving parts. So again, that’s why I advise clients to, to really get good advice before you go into the sale.

Again, and I also mentioned it’s difficult if you have to sell your business quickly, meaning putting it on the market within a few months, which is reasonable. If you’re doing that during tax season, and for most CPA firms, that’s between January–well, I’d even go as far to say between October 15th when the tax extensions are done–through at least mid April. CPAs are quite busy at that time. I just wanted to make it clear that when you sell certain types of businesses, like a C corporation, there is a situation where you have to pay the income tax twice as a C corporation business The corporation itself pays income tax on the transaction, and then when the assets are distributed, or the cash is distributed to the business owner, there’s a dividend tax that they’re paid, paying at the shareholder level.

Now that’s in the case where you, the C corporation is sold under an asset transaction or an asset sale, which is really quite common, particularly for smaller businesses. But just that alone, the fact that if you’ve got a C corporation and you’re selling the assets, you’re triggering two levels or double taxation.

I personally have a real problem with that, but I can’t change the rules. And in that case, very easily you’re paid more than 50 percent in federal income taxes on that transaction.

CRESS: Ouch, that, that hurts just hearing you say it. I mean, is there anything that can be done about that? Are you just at the mercy of the rules?

HOLLY: Yes, there is something that can be done but it does take some, a long time to plan and actually have it work for you. There is the possibility to convert a C corporation to an S corporation. Doing so, you have a five-year window or waiting period where that transaction would be regarded as an S corporation transaction instead of a C corporation transaction.

For people who have a long runway, that’s an option. And so it should certainly be something that you discuss with your CPA firm to see if they advise doing so. There’s a lot of quirks and things that you have to be careful of. If you’ve got NOLs in a C corporation, it’s difficult to do an S election because those end up not being used.

And I’ve seen that coming out of the pandemic. There are quite a few companies, C corps, that have some NOLs that are hanging out there. So that S- corp election or conversion is a little more difficult to do. But it should certainly be something that you talk to your CPA about on a regular basis to see if it makes sense to do.

There are other ways around that. I’ll be covering that a little while later. The C corporations can be beneficial as well, if they were set up as a small business, a qualified small business, a corporation under code section 1202. A lot of startups today are forming those C corporations and using that code section or that election because there’s some favorable tax treatment there.

But if your business is up and running, you can’t go back and reform it. It’s just, it’s not an option. I wish there were more options for us.

CRESS: Yeah, at the end of the day, it is what it is. That’s why sometimes they say in the sale of anything that whether in life, you make your money on the buy, not the sell in business.

Sometimes you’re going to be taxed according to how you set yourself up and how you’ve transacted along the way. And what may have been good or made sense when you started might not make sense today. So nice to know there are potentially some options to get out of certain things, but certainly it’s not sounding very easy or something that happens quickly.

HOLLY: There is another way, and that is if I could explain the difference between a stock sale and an asset sale. We were talking up to this point, really we’re focusing on the type of business entity where a C corporation faces that double taxation. The S corps LLCs, they do not have the double taxation situation.

However, you still have to be careful about how this, the business is actually sold. A business could be sold to a buyer under what’s called a stock transaction or stock sale where the buyer, whether it’s a corporation, or a private equity firm, or an individual, they would come in and they would buy the stock that you have, the stock certificates that you have for your business, lock, stock and barrel.

That situation is one where it’s capital gains tax treatment for you, which is usually favorable to the seller. What ends up happening is the buyer now steps into your shoes as the shareholder. Nothing changes with the corporation, just

goes on. The only thing you might have to do is go to the bank and say to the bank. “This is the shareholder. Now I’m no longer the shareholder.”

They read your documents, and you get new signature cards. It’s that seamless in regard to the sale, much different than an asset sale. When that is done, when a stock sale is done, it’s generally more favorable to the seller and less favorable to the buyer.

And that’s because what the buyer is doing is they’re buying the company as is with all of its current plusses and minuses, all the good things and bad things, but also it’s buying its history. Everything that’s happened in the past is the new shareholder of that corporation or entity, or generally, or LLC, that’s also valid.

What ends up happening is that new buyer assumes that liability for the past, present, and the future. That’s a big difference between a stock sale and an asset sale, which I’ll cover in a moment. Stock sales are problematic for buyers because number one, they’re assuming all that liability, but number two, they don’t get what’s called the step up in basis.

They simply have paid all the shareholders for their stock, and they now hold that as what they paid for their stock. They can’t appreciate any assets. Moving forward, whatever’s on the books being depreciated at that point in time, they get benefit from, but they’ve now paid a lot more money for assets that have been either partially or fully depreciated. So it’s not a great deal for the sellers. And for that reason, for the buyers, stock sales are generally not all that common, particularly for small businesses. As the business size in terms of revenue and value go up, stock sales are more common.

With that said, the other side of it is an asset sale. And in that situation, what the buyer is doing is they’re saying, no, I’m not buying your certificates. I’m not buying ownership of this business, your shares. I’m going to buy the assets. The reality is they buy certain assets, and they may assume certain liabilities.

That’s great for the buyer because the buyer then has assets at a step up basis based on what they paid you for it. As the seller, they can depreciate those assets. It also absolves them for the most part of all the sins of the past. That’s what I always call it. And again, buyers like that. They want to assume liability for the business from the day of closing forward as opposed to in the past, sellers don’t necessarily like that as much because it can work for or against them, depending on what’s known as the tax basis that is in their assets.

Those assets can be sold using capital gains rates, but they also may have depreciable assets that will be taxed at ordinary tax rates under the recapture rules, but there is a cap of 25%. Again, part of those assets can be sold at a tax rate of the capital gains rates, which has a range, but generally lower than ordinary.

And then, lastly, inventory. If you’re selling a business and you have, let’s say, a million dollars of inventory on the floor and your buyer comes in and acquires your assets under the asset sale, they’re going to buy your inventory and generally if the fair market values a million, you generally would allocate a million to that inventory.

What’s good about that is that when that inventory is sold to a buyer under an asset sale, they take that as an ordinary expense. So that’s again, very good for the buyer. Again, going back to a stock sale, that’s not the case because they bought the business at large from the shareholders. So there’s a big difference between selling a business under a stock sale versus an asset sale.

As I just described, it’s rather heated, and knowing what you’re going to do in the future when you sell your business is impossible, and that’s because you can only control part of the variables being what is the type of entity that you have. You can, to some degree, control that. If you have some time, you can convert to a C to an S corporation.

But what you cannot control is whether or not the buyer is going to want to buy your business under a stock deal or under an asset deal. Again, my experience tells me smaller deals are typically asset deals. The larger your business, the larger your EBITDA or valuation, the more likely a stock deal is possible.

CRESS: It’s very fascinating, Holly. You talk about different structures on the deal, how it affects the seller, what it means to them, because it’s important again, how much do I get to keep? So we talked about planning in the beginning, sooner rather than later, talked about the different types of sale, whether a stock sale or an asset sale. We talked about the different type of entities and what that means.

For a business owner that’s going through a sale right now, are there any tax deductions or credits available to them during the sale of the business?

HOLLY: Anything that is related to the transaction itself, such as your legal expenses, your tax advisory expenses any other advisory fees. Obviously your brokerage fee, what you’ve agreed to pay to your broker or to your investment banker. That’s a deductible expense. And sometimes even escrow fees are required at which you end up figuring out at the end of your deal. Those are deductible to the transaction costs.

There’s some benefit to that. One of the things that I think is really important because there are so many moving parts when a business is sold is for a business owner to be proactive. And you could do this maybe after your tax season is over, you filed your taxes, maybe go to see your CPA in the summertime and say to them, I want to pretend I’m selling my business and I’m going to make some assumptions.

I’m going to sell my business for $2 million. And I would like to know today what I would pay income taxes in a situation, if it were a stock deal or if it were an asset deal and your CPA is going to say, well, well, well, we’re going to have to make some more assumptions here, but they could walk you through on a very important thing that has to be done for an asset deal, and that is the allocation of purchase price against the assets that are assumed.

I have done that with clients when I used to practice as a CPA. I always called it the fire drill. What would the number look like? And by going through that exercise and with your CPA, you’ll begin to learn in real dollar terms, what, for example, a $2 million sale price would look like under the two scenarios.

And the more the CPA shares with you that how that is computed, the more likely you will understand and feel a little less confused about how to approach a deal when actually you do go to sell.

CRESS: Holly, these are areas where the seller who is represented by a business broker, a business intermediary, a business advisor. This is their time for their professionals to shine and help and add value to the transaction as well.

Because although the seller would like certain things, even in the asset allocation, the buyer might not quite want the same thing because they mean different things to the buyer than they mean to the seller. So it’s very important to understand, these are things we’d like to have. But they very much are negotiable items and need to be prepared to be negotiated at the proper time.

HOLLY: Absolutely. A lot of the decisions really can’t be made regarding how your taxes will actually appear on your tax return until you get through the transaction.

CRESS: When a business is marketed for sale. It’ll be marketed on behalf of the seller in an offering or offering this business for this price point, if it’s marketed with a price.

And this is the structure that the seller would like to see. The seller would like it to be an asset sale. So in the offering, the seller is going to put it to market with their offering, but then a buyer’s going to come to the table and say, thank you. I see what you have in the marketplace. I see what you like. Here’s our offering to you. And then, then the negotiations begin.

HOLLY: You summed it up quite well. It’s wishful thinking for the most part. Once you have offers, you have to take what’s best or closest to what’s best for you as a seller. With that said, there, there’s always this friction going on between the seller and the buyer regarding what’s best for their side? Is it a stock deal? Is it an asset deal?

I have found that there are some ways to bridge the difference in one side having a much better outcome with a stock deal versus the other side having a much better deal with an asset deal. By better meaning net cash to the settlers. When I work with clients who are going through that process, one of the things I try to help them to understand is they do have some options at the end.

If there is a situation where particularly you have a business that, for example, has government contracts. Let’s use that as an example. Any government contract that you sign is going to basically say that the business may not sell their business in any way, shape or form as without our permission.

What that causes a buyer to do is to look at it and say, well, the only way I can really buy this business without running the risk that these contracts with the government are going to be at risk and to get this deal closed is for us to buy the stock. In that situation, the buyer is forced to buy the stock because then at that point, they’re stepping into the shoes of the shareholder and they’re not necessarily needing to go to the government agency and say, by the way, we’re buying this and having any kind of hiccups in the deal.

In those situations, The buyer is forced to acquire the business under a stock sale. That’s not necessarily great for them because, again, they don’t have the opportunity to depreciate any assets. They don’t get that, what they call, the step up in tax basis. The problem is they really can’t do an asset sale.

There is a code section called code section 338 (h) 10. If that’s not obscure, I don’t know what could be. But that code section allows the buyer and the seller to

basically get the best of both worlds. It’s an election they both make and it’s basically saying to the government where buyer says we’re buying this under a stock deal. However, for tax purposes, the deal is going to be treated as if it were an asset deal.

If that’s possible, the two parties are then able to compromise on the purchase price. Or alternatively, what could happen is the seller can end up increasing their purchase in order to get a better deal. Or alternatively, they may say, you know what? We’re just going to compromise on another matter and allow you to take a stock deal. The 338 (h) 10 election is really a valuable tool, and I am seeing it being used more and more in recent years.

But there are some things, of course, hoops to jump through. One of the things is that the buyer has to be a C corporation or an S corporation. That generally is remedied by a new company being formed. That’s pretty simple to do. The other side of it is that for tax purposes, the seller has to be either a C corporation or an S corporation. So being a C corporation isn’t always bad. In fact, it’s great if you are a qualified small business.

That said, there are some things that at the end of the deal or general or sometime in the middle of the deal or towards the end of the deal that you can make the situation better as the seller if you utilize some of these, this particular code section.

CRESS: Holly, as a business intermediary, these are very important things to know and understand, but they could also get you in a little bit of hot water.

If you’re not careful, because sometimes we’ve utilized this several occasions again, more and more. The problem we sometimes run into is we may be talking to their attorney or their accountant that has never done this or doesn’t realize you can do it. And now they become slightly embarrassed and they dig their heels into it.

No, you can’t do that. That’s impossible. And it’s such a fine line because you never want to make enemies of your, the people on your own team. But it’s still in the best interest of the client potentially to get the deal done.

HOLLY: Absolutely. I have worked with many business owners who have. been very loyal to their CPA and their attorney, the people who started with them when they started their business, or maybe it was their parent’s attorney and CPA that they kind of inherited when the business was transferred to them.

I see it all the time. And there are plenty of very competent, very good CPAs, excellent attorneys, but not all of them know mergers and acquisitions. And this particular area I just mentioned is very oriented only to people who do mergers and acquisitions, your local CPA, your local attorney who does all sorts of things, including wills and trusts and real estate transactions and whatnot, they’re not likely going to have any expertise in this area.

I don’t recommend throwing those folks out the window. They bring a lot to the table because many of them have a lot of history in their head. They understand that the seller, they understand the importance of their Legacy, their family business, et cetera. However, what I do recommend for sellers is to consider bringing on co-counsel or another CPA that works in tandem with the founding CPA firm, and that has this expertise so that they can step in and help them.

I recommend doing that early in the process, not late in the process, because to your point, Cress, that can be a problem. They can find themselves embarrassed. They may not maybe do what’s in the best interest of the client. I introduced that concept of having co-counsel and a team of CPAs that can be brought in, meaning somebody else who’s got just that expertise for M&A that is necessary to get the deal done.

CRESS: And I think a lesson to be learned, Holly, for the business intermediary out there listening. Is the education of the client also the ability to understand who the team is up front and maybe having those conversations one on one with the team members when you’re talking to the CPA about gathering up, gathering the tax information, the financial information.

You talked about different type of deal structures. And one of the things we run into, and then you could start the conversation there. Now, if they don’t understand most of the time, they’re going to look at them and say, yeah, yeah, that, that could be a possibility.

And then they’re going to go do a little research and figure out what it is we’re talking about. But if you start like everything else, if you start that process early, you have a much better chance of succeeding and getting things done. And we could talk about this particular point on and on. But we only have so much time in the show.

So I want to get on a couple of things that are very important, Holly. And one is, and I talk about this with almost every guest I come on in their area of expertise. I ask, are there any common mistakes or misconceptions that sellers have regarding the tax implications of selling their business?

HOLLY: This one is not understanding the difference between the purchase price and the take home cash price. And I have been around a number of business owners that really get hung up on the purchase price. The purchase price is just one part of the equation. If you can structure your deal with careful planning and good advice, with good advisors around you, you could have a lower purchase price and actually take home more cash pretty easily with proper planning. And of course, getting, being a little lucky on the type of buyer that you have. I’ve been involved with deals where they’ve had two letters of intent, one’s higher than the other, but the deal structure on the lower offer was better.
And the clients went with the lower purchase price in order to actually put more money in their pocket.

That’s only possible for a business owner to do if they understand the big picture, which again, takes some time, takes some planning and education on the part of the business owner.

CRESS: Not only that, Holly, it takes being associated and knowing experts like yourself and your company to be able to jump in and assist and help in the transaction. I said it at the beginning of the show. It’s not so much how much you think you’re getting. It’s how much you get to keep. And you just said that again. So there sometimes the lower offer is the better offer. And if you’re just looking at the top line number, then you’re never truly going to be able to service your client. And as a business owner, you may never truly able to get the best deal for yourself.

HOLLY: Absolutely true. I’ve seen it multiple times when with dueling letters of intent, it really comes down to the devil is in the details. And it’s important you have the right team. And there, again, I stress there are many very competent CPAs and attorneys, but that doesn’t necessarily mean they know mergers and acquisitions, tax and law.

That’s, it’s a niche area of practice. And there are many of those across the country that you can tap into. If you’re looking for some friendly advice, look for one of your peers who’s done a deal that’s similar. In the type of business you’re in and the size of your business, because if you’re a $1 million–I’ll make this up–an electrical contractor, that deal looks much different than a $25 million electrical contractor in the way in which it’s structured and also in the type of buyer. The more sophisticated the buyer, the more sophisticated their advisors will be, and they know how to negotiate these deals. You have to have someone at the table that is equal and on par with their abilities.

CRESS: Holly, someone might be listening out there right now: “Holly keeps mentioning mergers and acquisitions, but I’m not a 50 million company.”

Well, you don’t have to be in today’s world. You have a lot of the private equity groups and firms out there that are doing, once they have a platform company, they’re doing ad on acquisitions. And they are programmed to do business a certain way, and they’re going to do business a certain way. And you never want to be outmanned, outsmarted, and you want to make sure that when they’re coming in, you know, just as much as they do, and you’re ready to negotiate with them.

So, a smaller business that you would think that these things we’re talking about are never going to come into play. That’s, that’s not true.

HOLLY: That’s why when I recommend working with an attorney, I’m looking for an attorney with M&A experience and a team behind him or her, which allows the M&A attorney to do the M&A piece, but allows the experts around him or her to step in with the HR expertise that’s needed or the IT experts needed. If it’s a health care company, all the HIPAA and all of the bells and whistles that you have got to have when you’re representing and warranting things in your agreement. Those are really important people to getting the deal done.

And to your point, it’s so well made, CRESS. It is so true. The deals I’m seeing, even a $4 million deal, which don’t get me wrong, that’s a lot of money, but for a private equity firm, that’s nothing. But they’re still putting the same team they’re putting on for a $40 million or $400 million. It’s amazing to me, the due diligence that they go through and the agreements that you get, especially if it’s a stock deal, the agreements are very complex. So you need an M&A attorney with a team around him or her to support the entire deal and all of its aspects.

CRESS: I saw a private equity firm through a colleague of mine buy a
$750,000 company because it was in their space in the area they wanted to be and added tremendously to what they were doing.

So again, is that the norm? No, but can it happen? Yes. And so we want to make sure that you’re prepared. We’re running out of time, but I have two more things I definitely want to talk about. We are in tax season. So the, I have to ask you the standard question, any recent changes in the tax laws or regulations that sellers should be aware of if they’re planning on selling their business?

HOLLY: I wouldn’t call it recent. What I would say is that I would be very wary of the situation that we’re about to encounter on January 1st of 2026. The current Federal Estate Exemption is decreasing, being cut by half, unless, of course, Congress does something before then. I’m not holding my breath. They have a hard time, it seems, getting things done.

So, if nothing happens, instead of having an estate, if you’re single, where your exemption level is $13.6 million. It’s going to automatically drop to seven million for a single taxpayer. For married filing jointly, it doubles, but there are many single business owners and that could be someone who’s a widow or widower. Or if they’ve been divorced, it doesn’t matter if they’re single, they’re filing that way. They only have a $7 million exemption at the federal level for the estate taxes. And the estate taxes range from zero to 40 percent.

Why I consider that to be kind of an alarm bell is if you’re selling your business and you’re single and you’ve got to pay, I’ll be generous and I’ll say you end up paying 40 percent in income taxes because you did some planning and things turned out to be okay. Federal, state, local taxes, 40%. And then you roll that into your investments and die the next year. If it’s over 7 million, your total estate, the excess is going to be taxed at basically another 45%.

CRESS: Ouch.

HOLLY: So. Yeah, it’s really $7 million seems like a lot of money, but it’s not particularly for business owners. And again, it doesn’t if you’re married filing jointly. Yes, you’ve got twice that, but I’ve done many deals that are in the 20, 30 million range. So there’s a lot of estate tax planning that should be done. And now is the time. It’s a use it or lose it opportunity to be gifting away some of that wealth that’s been accumulated.

It’s beyond the scope of today’s conversation.

CRESS: Yeah.

HOLLY: But there are very effective ways that that can be done. Again, the right kind of legal counsel to help you get through that. But all is not lost, but planning is definitely necessary.

CRESS: And on that note, Holly, I want to say this. Yes, we talk about big numbers sometimes.

But a lot of money is all determined on who’s sitting there. Someone works 20 years and they build a business and they sell it for three quarters of a million dollars or a million dollars, or even a half a million dollars, the tax consequences and the burden just as important to them. As the person that sells a business for $10 million, maybe even there.

So more than because that’s what they have. That’s the fruit of all their labor and the rewards are going to be more important for them to maybe keep as much as that as they possibly can.

Here’s the time I love in the show, because you’ve been so kind and you’ve been so gracious to share a lot of information with our listeners and our audience.
Here’s where I’d like for you to be able to talk about the resources and tools available to sellers to help understand and manage their tax aspects of selling their business. And I know your company does that. So please tell us about the services you guys provide.

HOLLY: I’d like to share the website that we built back in 2010. We started ExitPromise.com at that time. After I had a conversation with one of my clients, this conversation today that you and I had, and when she left my office, she said to me, you really should try to help people who can’t afford the consulting that I pay for.

She said, I’m very happy to pay the consulting fees, but I know many people who aren’t in a position to do that and it stuck with me. I was like, oh my gosh, I get it. So we started a blog in 2010 and it’s evolved to a platform where business owners can join with a free membership.

And they have access to Q& A for many different types of advisors, including business brokers, investment bankers, attorneys, CPAs, HR experts. We built that, and it’s going strong and it’s a free resource to business owners. I have been advised by others to not make it free, but I keep thinking about that conversation I had with my client about the need to help people who don’t have the resources to pay for some of the consulting.

Now, I would tell you many of those folks have become clients of the advisors that we have on the platform. That’s all great, but even if they don’t and they take that information and they take it to their CPA their attorney or whomever and say, what do you think?

What do you know? That’s really exciting for me! We’ve had millions of visitors over the years, business owners who I believe we’ve helped, and I’m committed to continue to help them in that way.

CRESS: What an amazing and generous resource. And look, you can’t go wrong by giving. It all comes back to you tenfold. It might not be that person, but it might be who that person knows. And even if it doesn’t come back to you in some way, it comes back to you in knowing that you were able to help someone that maybe couldn’t have been able to afford the services that are provided and probably needed more by them than the person that, that could afford it.

So kudos for you setting that up. Kudos for you for everything that you do. We’re recording this show during tax season, and I know it’s a very busy time of year for you, although you’re always busy. So I want to personally thank you for taking the time to come on IBBA Insights and share everything that you shared with our audience.

Thank you so much.

HOLLY: Oh, it’s been my pleasure, Cress. Thank you very much.

CRESS: Well, guys, it was great hearing from Holly and everything that she shared. You’re probably gonna have to listen to this episode a couple of times and go back and write down and take notes on some of the things that she said. So again, I want to thank Holly for being on the show.

But if you enjoyed this episode and you’d like to listen to other episodes of IBBA Insights, you can go to IBBA.org/insights. And once you’re there, you could subscribe by clicking the Apple, Android or email icons that you never have to miss another episode ever again. I appreciate your continued support of IBBA Insights.

Be on the lookout for the next episode featuring guests who are going to help you in your business, professional practice, and life. I want to wish each and every one of you a great day.

Which is Best – Business Broker, M&A Advisor, or an Investment Banker?

Which is Best – Business Broker, M&A Advisor, or an Investment Banker?

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

When selling a business, you’ll likely engage various advisors to help you navigate the process, maximize the sale price, reduce risks associated with the deal post-transaction, and ultimately close the deal. Different types of advisors work in various business sales roles. They may assist in the transaction, each with unique expertise, deal process, and fee structure.

In this post, the objective is to help you understand:

  • The different types of business sale advisors who represent you and precisely what they do
  • The difference between a Business Broker, M&A Advisor, and an Investment Banker
  • How much do Business Brokers, M&A Advisors, and Investment Bankers charge for their services
  • Which type of business brokerage advisor is the best choice to sell your business

Buy and Sell Business Advisors

The three primary types of advisors representing you in selling a business are Business Brokers, M&A (Mergers and Acquisitions) Advisors, and Investment Bankers. Which is best to work with when you take your business to market depends on several factors I’ll cover in this post.

Here’s an overview of each type of selling advisor and what they do:

Business Brokers

A business broker typically handles the sale of small to mid-sized businesses. Generally, they don’t take deals exceeding several million dollars, and their process to sell the companies they represent somewhat differs from the method offered by M & A Advisors and Investment Bankers. A business broker’s primary role is a facilitator, where they help connect buyers and sellers and work with both parties to complete the transaction process.

Most Business Brokers (and their brokerage firms) offer these services to business owners when they represent them:

  • Business Valuation: The business broker assesses the business operations, financial records, customers/clients, competition, and other essential factors to determine a fair market opinion of value. Determining the value of the business is vital before putting the company on the market. Hence, the business owner has a reasonable understanding of what buyers may be willing to offer the business owner for their business based on the business broker’s knowledge and experience.
  • Marketing the Business For Sale: The business broker will prepare introductory marketing materials as well as more in-depth written materials for buyers to review; create digital marketing listings on business for sale websites; contact their active buyers and other business brokers who may represent buyers to share information about the business for sale.
  • Screening Potential Buyers: The business broker will verify that the potential buyers are financially able to purchase the business and will require such buyers to sign Confidentiality (aka Non-Disclosure Agreements) to protect the seller’s interests.
  • Negotiate Offers: The business broker will communicate directly with all buyers and negotiate offers received on behalf of the seller.
  • Due Diligence: The business broker assists their clients as they undergo the due diligence process.
  • Documentation: The business broker may assist with the preparation of the necessary documents for the sale and facilitate the work other professionals must do.

Business Broker Fees

Business brokers usually charge a commission based on the final sale price and any other value transferred from the buyer to the seller. Business brokers are generally compensated at the end of the selling process during the closing. The business broker’s commission typically ranges from 10% to 12%, although rates will vary and may be negotiable.

M&A Advisor

An M&A (Mergers & Acquisitions) Advisor specializes in mid-sized to larger business transactions, often referred to as deals in the lower-middle market. Such firms are considered boutique M&A firms, and many of their professionals started their careers at an investment bank working on substantial M&A transactions.

The transaction size for an M&A Advisor typically ranges from $5M-$75M, and many boutique firms or their Managing Directors specialize in specific industries. This type of advisor handles more complex transactions than a business broker and works very closely with other deal team advisors such as attorneys and CPAs so they may provide an optimal outcome for sellers.

When an M&A Advisor represents a seller, they offer the following services:

  • Business Valuation: The M&A Advisor has a team of Analysts they rely on to research the business thoroughly while developing their business valuation. The company’s value range will be created for the business owner to consider before going to market.
  • Identifying Potential Buyers: The M&A Advisor will have a broad network of potential buyers and industry connections they will approach when the business is marketed. An emphasis on approaching strategic investors is common for M&A advisors.
  • Confidential Information Memorandum (CIM): The CIM will be developed, along with introductory information for potential buyers, and it will take weeks and, in some cases, several months to create.  
  • An Auction-like Selling Process: A timeline to sell the business is agreed upon between the M&A Advisor and the seller, emphasizing targeting a date or week when all Letters of Interest are to be delivered by potential buyers. This sell-side M&A process differs from how business brokers work.
  • Outreach Marketing: The M&A Advisor uses marketing techniques to attract potential buyers. They contact their extensive network and work the phones to attract potential buyers. Having standing NDAs in place with its network of buyers is not uncommon for an M&A advisory.
  • Letter of Interest Negotiation: Once the buyers have established interest in the business after meeting with the seller and a Letter of Interest is delivered, the M&A Advisor negotiates the deal terms until a Letter of Intent is agreed upon.
  • Due Diligence: Like a business broker, the M&A Advisor and their team will facilitate the due diligence process.
  • Negotiation of Deal Terms: The M&A Advisor, in tandem with the seller’s M&A Attorney, will negotiate the final terms and conditions in the Asset Purchase or Stock Purchase Agreement on behalf of the seller.
  • Closing Coordination: The M&A Advisor’s deal team members will coordinate with the M&A Attorney the closing documentation and process.
  • Post-Closing Details: Typically, some matters need attention from the seller post-closing. The M&A Advisor will assist the other deal team members as necessary.

Most business owners who have successfully closed their deals with the assistance of an M&A advisor will tell you the most significant value they received was the sale process management. Selling a business is a unique and challenging process that involves sourcing buyers, serving as a buffer between the potential buyers and the seller, negotiating deal terms, and limiting distractions for the seller and their management team, among other important matters.

M&A Advisor Fees

The M&A Advisory firm dedicates more than one advisor when they represent the business owner selling their business. They assign at least one Business Analyst and Associate to every deal. For this reason, it’s pretty standard for the firm to charge a retainer fee plus a success fee, with the success fee typically being a negotiated percentage of the deal value. 

Since the pandemic, advisors of all types are charging more for their services. The M&A Advisors are doing the same. Depending on the deal size in the lower-middle market, the success fee range is as follows:

  • 4% to 6% for deals with $5M-$10M total enterprise value
  • 2% to 4% for deals with $20M-$50M total enterprise value
  • 2% to 3% for deals with $50M-$75M total enterprise value

In some instances, any out-of-pocket expenses are also the seller’s responsibility. Upfront retainer fees can range from as little as $5,000 up to $50,000, and the M&A advisor may require monthly retainers.  The typical upfront retainer fee is between $25,000 and $50,000.

Most M&A Advisory firms also set a minimum success fee, especially in smaller deals.

The factors that affect where the M&A Advisor fee lands, beyond deal size, include the transaction’s complexity, the overall current M&A activity in the market and the M&A advisory firm itself, the riskiness associated with actually closing the transaction, and whether multiple advisors are bidding for the work. 

Some M&A advisory firms structure their fees in tiers where a valuation target is set with a specific success fee, with increments above this target valuation allowing them to earn successively higher fees. For example, a $60M target valuation could earn a 2% fee, while the next $10M earns a 3% fee. In such case, the M&A advisory firm would be paid $1.5M ($60M x .02 or $1.2M plus $10M x .03 or $300K)

Investment Banker

Investment bankers typically handle large, complex deals, including mergers, acquisitions, and capital-raising engagements. They provide comprehensive financial advice, research, deep industry knowledge, access to a vast network of potential buyers, international opportunities, and expertise in structuring deals. 

The investment banker is one member of a much larger group of specialized advisors at the investment bank who provide other complex services in equity advisory (IPOs), corporate restructuring advisory, capital advisory matters, and investment management.

Most investment banks won’t handle deals under $100M, and many require much larger enterprise value to work with them.  

Investment bankers generally do the same work for sellers offered by M&A Advisors in boutique M&A firms. The difference is the value of the businesses they represent, the amount of work required to close a more significant, more complex transaction, and their firm’s ability to assist in raising capital if needed.

Investment Banker Fees

Like the M&A advisor, the investment banker fee includes retainer fees, success fees, out-of-pocket expenses, etc. It is based on the size of the transaction. The fee range for deals with an enterprise value over $100M is generally between 1%-2% and decreases as the deal’s enterprise value increases.  

Which Business Brokerage Advisor is Best?

Ultimately, the choice of your business brokerage advisor must align with your business enterprise value and the complexity of the proposed transaction. Suppose your business is valued at a few million dollars. In that case, you will work with a business broker when selling your business. And that’s because M&A advisors and investment bankers do not work with small businesses.  

Similarly, the value of your business and its deal complexity will determine whether an investment banker would be well-suited to assist you when selling your business.  

Regardless of which advisor your business is the best fit to work with, it’s important to interview potential advisors to find the right representative.

Remember that the specific services and fee structures may vary among professionals and firms, so discussing your needs and expectations with potential advisors is essential before deciding. Additionally, consider seeking recommendations and conducting due diligence to choose an advisor with a proven track record in your industry.

There are other types of professional business advisors you will need to sell your business successfully in addition to your selling representative. They may include CPAs or a tax advisor, an attorney well-versed in business sale matters or M&A transactions, Human Resource specialists to address employment issues, and possibly an escrow agent. 

Selling your business happens only once, so there are no do-overs. Experienced deal advisors are essential to successful business sales.

 

Why Business Buyers Won’t Buy Your Business

Why Business Buyers Won’t Buy Your Business

Business Buyers

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

There can be many reasons why a business is unattractive to business buyers and fails to sell once it’s on the market.  Based on my experience, I’ve summed up the top seven reasons and included suggestions regarding how to overcome these obstacles.

Business Is Overpriced

Business buyers won’t overpay to acquire a business unless they have no idea how to value a business.  Astute buyers will walk away from a business that interests them if the business is priced too high.

To overcome this, it’s crucial to conduct a thorough valuation of the business and set a realistic and competitive fair market price before going to market. Consulting with an experienced business broker or a professional business appraiser can help you determine an appropriate asking price and avoid losing viable buyers.

Business Has Poor Financial Performance

Unless a buyer is specifically seeking distressed businesses for sale, they are only interested in businesses with recent strong financial performance. If the business’ revenue is declining year-over-year, has marginal net operating profit or inconsistent cash flow, you may be challenged to find a buyer.

Before going to market, focus on improving financial performance for two-to-three years. Buyers will focus heavily on the past 12 months’ financial records when evaluating the business for sale.  Develop and track important financial Key Performance Indicators (KPIs) such as your Gross Profit Margin (GPM), reduce unnecessary overhead expenses, streamline operations to create efficiencies, and address any unresolved issues affecting financial performance.

Business Lacks Differentiation

If the business lacks a unique value proposition or fails to differentiate itself from competitors in a meaningful way, it may struggle to attract buyers.

To overcome this, emphasize the business’ unique selling points such as a strong brand, its loyal customer base, its innovative products or services, and/or its proprietary operating systems and technology.

If there is a high barrier-to-entry in your business or its industry, make that obvious to buyers.  Highlighting these advantages can make the business more appealing to potential buyers.

Business Has Limited Growth Potential

Buyers seek businesses with growth potential. If the business is in a saturated market or has limited avenues for expansion, it will be less attractive to buyers.

Identify and present potential growth opportunities to buyers, such as untapped markets, expanded geographical territories, new product lines, unexplored marketing avenues, or potential synergies with other businesses. Demonstrating a clear growth strategy can enhance the business acquisition appeal to potential buyers.  If you don’t showcase the business’ growth potential, buyers will not value your business for its future opportunities and your offer price will be less than it should be.

Business Is Operationally Dependent On Its Owners

If the business heavily relies on the owner (or even key personnel), it may raise concerns for potential buyers. Develop a succession plan and ensure that the business can operate independently of any specific individuals – especially the business owners and their family members.

Take the steps necessary to document standard operating procedures, cross-train employees, and delegate responsibilities to demonstrate that the business can smoothly transition to new ownership.  One of the best ways to convince a buyer that your business can operate without its owners is to force yourself (and other key employees) to take extended vacations.  Do this over the course of a few years and buyers will be more comfortable assuming the role of its owner.

Business Has Poor Reputation

Negative online reviews, a damaged reputation, or lack of market awareness can deter buyers.

Take steps to improve your business’ perception in the eyes of its customers and employees by addressing any negative feedback, investing in marketing programs, social media platforms and your web presence, focusing on public relations efforts, and showcasing positive customer and workplace experiences. Building a strong online presence and engaging with customers, vendors and industry leaders will boost the business’ reputation and ensure your potential buyers will be excited about the possibility of becoming its new owner.

Business Has Unresolved Legal, Tax Or Regulatory Issues

If the business has unresolved legal disputes, pending litigation, unfiled and/or unpaid taxes, or regulatory compliance problems, it will very likely scare off potential buyers. Resolve any outstanding legal or compliance issues before listing the business for sale.

Engage with legal professionals to ensure all necessary licenses, permits, and documentation are in order, providing a clean and attractive acquisition opportunity.  Doing this type of proactive legal and tax clearances checkup in advance of going to market will go a long way to making the due diligence process less daunting and uneventful.

In Conclusion

Remember that each business is unique, and the specific challenges may vary.  While it’s quite common to find businesses for sale with more than one of the problems defined in this post, it’s not uncommon for the presence of just one of these reasons businesses don’t sell to derail its sale.  You don’t have to allow that happen.

It’s advisable to consult with professionals, such as business brokers, exit planners, M&A attorneys or accountants who are familiar with the issues business owners typically face when selling a business, to provide tailored advice based on your specific circumstances.

 

How To Choose A Business Broker Intermediary

How To Choose A Business Broker Intermediary

how to select business broker intermediary

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!
Because a privately held business is often an individual’s highest and mostvalued asset, the choice of the right intermediary or business broker to represent them in the sale of their business can make all the difference when it comes to the right price, the right buyer, and the ability to close the deal.

First it’s important to recognize that business brokers or intermediaries, whether they go by the moniker of business broker, M&A advisor, or something else, are marketers and sales professionals.  And it’s not uncommon for marketers and sales professionals in any industry to market and sell themselves but then fall short when it’s time to deliver on the service they are selling.

So what are the important items to look for when selecting a business broker or intermediary for the sale of your business?   Here are some key provisions to explore:

Business Broker’s Experience

\When vetting an intermediary, ask what types of deals he or she has closed personally and recently.  New brokers will often redirect the conversation to the accomplishments of their team, and this might be acceptable if they have access to the support of other business brokers or intermediaries with direct experience.  In any case, you want to vet those business brokers intermediaries before you hire them.  Ideally you want to work with a business broker or intermediary who has many years of experience and many successfully-closed deals in the industry where your business resides.

Be sure to probe when you hear the term “commercial experience.”  It’s important to realize that commercial real estate is a related but a much different specialty than business brokerage, and it primarily comes down to the representation of the business owner versus the landlord or investor.  Listen for experience from business brokers or intermediaries who have represented other business owners in the sale of their business with and without real estate ownership.

For example, placing a tenant into a commercial space to open a new restaurant is vastly different than helping an owner sell his or her restaurant to a new owner and assigning the lease.

Location

According to previous IBBA’s MarketPulse Surveys, more than fifty percent of businesses that sell for under $1M are purchased by buyers within 20 miles.  The pattern shifts as deals get larger, and it’s only for deals valued in the $2M-$50M range that more buyers come from farther than 100 miles than within 20 miles.

What this means for the business owner is that shopping locally for an intermediary will probably yield the best results unless the business is a very large transaction.  Local

intermediaries know the business buyers in the market and can be on site for buyer/owner meetings.  They also know local licensing laws and have deal partners such as bankers and attorneys who can facilitate the closing of a transaction.

Credentials

Great business brokers or intermediaries invest in their education and their careers and that often translates into credentialing.  There are many credentials that business intermediaries can achieve, but some of the most respected ones include the CBI, the CM&AP, the CM&AA, and the M&AMI.  There are many others, so be sure to research any credential by going to the credentialing bodies that provide them.  Some can be achieved over a weekend while others take years to accomplish.

Association Affiliations

Affiliations with brokerage associations indicate that an intermediary has made a commitment to their field as a career.  More importantly, most associations including the International Business Brokers Association (IBBA) and their local affiliates not only require members to abide by ethical standards, but offer educational opportunities and will remove members who violate their ethical standards.

Look for a “Member in Good Standing” status to ensure the intermediary you are considering to sell your business has not violated the ethical standards of their brokerage associations.

Reviews

Finally, great intermediaries get great reviews.  And while business sales are confidential, after the deal is done most happy clients are quick to share the good word about their experience with their advisors on social media.  And it goes the other way as well.

Don’t forget to Google the intermediary and their firm and check their ratings with your local Better Business Bureau in addition to your favorite social media review sites.  Look for real reviews from actual clients who utilized seller representation services of the firm they are reviewing.  Unfortunately, there’s often a lot of noise in these public forums.

As an anecdotal story, I know an intermediary who competed against a commercial real estate broker for a business engagement to sell a business. The owner nearly chose the real estate agent because he told him he could get his business sold and offered a below market commission.

The business owner distrusted the discount broker and ended up choosing the business intermediary.  Five months later, the business intermediary had a buyer under contract and they were conducting due diligence on the way to closing the deal.  Concurrently, the real estate broker was deported.  Had the owner chosen the first option to represent him, closing his deal would have been much more challenging!

For business owners seeking a business broker or intermediary to sell their likely most valuable asset, it’s often easy to pick the most convenient option.  But this final decision for your business may be one of the most important ones you make. Not just for your business, but for your financial future.

You can only sell your business once, so take the time and do the research to choose the right business broker or intermediary.  The one you choose can make all the difference when it comes to a comfortable retirement, or for the capital you need to begin your next business venture!

Business Broker Fees and Other Business Sale Expenses

Business Broker Fees and Other Business Sale Expenses

Selling A Business Expenses

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!
Note — This post has been updated on 10/29/2021.

When it comes to the sale of a business, there are a number of costs — both expected and unplanned — all business owners should understand before they agree to sell their business.

A few of our Featured Advisors have weighed in, offering their expertise and perspective to explain the costs — from business broker fees and legal costs to hidden fees — as they relate to selling a business.

Before we dive in, it’s worth taking some time to clarify some of the titles and terminology that are important for business owners to understand in the context of selling a business.

Business Broker vs. M&A Advisor vs. Investment Banker

In this post, we’re using the title Business Broker meaning the person who serves as an intermediary between the business owner (seller) and potential buyers.

While the title Business Broker is appropriate for those who represent sellers in the Main Street Market with revenue under $1M, typically intermediaries working in the Lower Middle and Middle Market assume the title of M&A Advisor and Investment Banker, respectively.

Every Business Broker, M&A Advisor and Investment Bank has its own method of charging clients for their services.  However, because their fee is typically tied to the business’ Enterprise Value, their respective fees are relatively similar for a given transaction.  This doesn’t mean you shouldn’t compare fees.  By all means do so and be certain you understand the terms in their listing or engagement agreements.  Those vary widely and can be very tricky to navigate.

Success Fee and Monthly Retainers

Generally speaking, the majority of the fee paid to a business broker will be paid when the sale actually closes.  For this reason, the fee may be referred to in your listing or engagement agreements as a Success Fee.  It’s not unusual for a minimum success fee to be defined in the listing agreement or engagement agreement, especially for smaller deals.

That said, prior to the sale closing, the business owner is likely going to incur certain expenses with their business broker along the way.  Almost all sellers will be expected to pay an upfront valuation and/or marketing fee.  And it’s not unusual for business owners to be required to pay a monthly retainer fee for their M&A Advisor or Investment Banker.  Frankly, this is one way business brokers determine if a business owner is truly prepared and willing to sell their business.  Without some skin in the game, many business owners would waist business brokers’ most precious resource — their time.

We’ve got another post covering the Lehman Formula used to calculate the business sale success fee paid to the business broker here.

With these titles and terminology out of the way, let’s move into our interview.

Exit Promise Feature Advisors Greg Younts, Mark Fazio, and Kwame Dougan have provided answers to some of the most frequently asked questions regarding fees and expenses associated with selling a business.

How much do business brokers charge to sell a business?

Greg Younts comments that his firm represents sellers that range in size from $500K to over $100 MM in annual revenue. Typically, for the larger businesses, more work is required from the broker in terms of valuing the business, assisting the business owner in getting prepared to sell their business, developing and implementing a marketing strategy and the materials that will be used to market the business, and in negotiating with buyers and closing the sale.

For a small business, our broker commission is typically 10% of the sale price of the business. The upfront fees required to value, market and sell the business range form $1,000 – $2,500.

For a larger middle market company. The upfront fees for the required services can range from $2,500 – $25,000+. The broker’s commission can range from 3% to 10% of the total sale price. The time investment for a broker in the larger transactions can be several weeks to 2+ months.

Regardless of the size of the transaction, the fees we charge upfront are typically fully credited to the broker’s commission that is due at closing.

In some cases, our clients prefer a consulting arrangement in which we charge per hour for our services. This is a good option for the business owner that may not need our full range of services, and would need our help on a limited basis and possibly for a limited time.

Why does a business broker fee differ from one broker to another?

Greg points out that the type and quality of services provided vary greatly from one broker to another. And, the size and types of businesses represented by a broker vary. It is critical that the business owner selects a broker with the experience and expertise to represent their size and type of business.

The business must be marketed by a broker in a manner such that the business will stand out as a good acquisition candidate with buyers who are looking at other similar businesses for sale. The business owner must be prepared to pay a reasonable fee to engage with the right broker that will provide the necessary services to ensure the best possible result in the sale of the business.

Are business broker fees negotiable?  If so, how would I negotiate it?

Greg explains that fees are negotiable in some cases. The best way to negotiate is to get proposals from at least three reputable brokers that can meet your needs. If a broker knows they are competing against other strong brokers for the contract to represent the business, they may be willing to reduce their fees for certain services.

For larger businesses, top business brokers will typically provide a custom proposal for their services. The business owner needs to have a clear understanding from a broker in terms of the type and quality of services they will receive in the contract. The type and quality of services must be at a level such that the business will be marketed by a broker in a manner that will make the business stand out against other similar businesses on the market. And, the broker should use a strategy to identify and attract the best possible buyers for the business. Negotiating the broker contract is as much about finding the right broker providing the right services as it is about fees.

How do Business Brokers determine what to charge?

Greg describes that the broker’s fees are typically based on the size of the business, and services and time investment that will be required to sell the business.

Services typically include a business valuation, assisting the business owner in getting prepared to sell the business, developing and implementing a marketing strategy and the materials that will be used to market the business, meeting and negotiating with buyers, and working with a buyer through due diligence, the contract process and close of the sale.

The services and time investment required to sell a business varies greatly depending on the business and challenges that might be unique to selling a particular business. The broker should explain in detail what they anticipate will be involved in the sale process and the time investment that will be required by the broker and business owner.

What do Brokers do when they represent me in the sale of my business?

Greg comments that his firm provides the following major services and possibly more in a typical business sale:

A. Business Assessment and Valuation

    • Collect operational and financial details on the business required for a business valuation and to prepare marketing documents

“Broker’s Opinion of Value” or “Certified Business Valuation”

B. Buyer Analysis – Define the likely buyer – individual, company, private equity group, etc…

C. Financing Analysis

    • Possible financing options for the likely buyer
    • Determine if the business is “Financeable” by a financial institution

D. Deal Structure – What is the best way to structure the sale to minimize tax liability?

E. Develop the Confidential Marketing Strategy. Possibilities include:

    • Public Advertising such as business listing websites, business publications, periodicals, trade journals, etc… that will provide exposure to buyer prospects
    • Industry research to identify strategic buyer prospects
    • Direct mail and telephone marketing campaign to proactively contact best buyer prospects
    • Network with buyers, business owners and other business brokers

 

F. Develop Marketing Documents

    • Executive Summary – Brief summary of key operational and financial highlights of business
    • Confidential Information Memorandum (the CIM) – Full presentation of the business profile, operational and financial information to provide qualified buyers with the information required to properly evaluate the business as a possible acquisition
    • If the transition and training issues are significant for the buyer(new owner) acquiring the business, may want to include a formal transition plan to show the buyer exactly what to expect and the owner’s commitment to make sure the buyer is successful as the new owner.
    • Business Listing Advertisement – Advertisement for business listing websites

G. Bi-weekly progress reports and strategy meetings to discuss the status of the marketing campaign. If buyer interest is not strong, do we change the marketing strategy?

H. Pre-qualify all buyers to confirm they are financially qualified and have the background, skills and experience required to successfully manage the business.

    • Resume or profile
    • Background check
    • Net Worth statement
    • Buyer Confidentiality Agreement

I. Coordinate, plan and participate in buyer meetings

    • Prepare business for buyer meetings
    • Review buyer profile with business owner and determine meeting agenda and strategy
    • Prepare for questions to anticipate from buyer and determine key points to present on business
    • Further qualify buyer face-to-face

J. Review and discuss offers to acquire the business

    • Manage buyer negotiations
    • Prepare and present counter-offers
    • Manage negotiations and communications between all third parties – attorneys, accountants, buyer’s broker, etc…

K. Assist buyer in finding third party services if they do not have representation

  • Financing, tax, legal, accounting, etc…

L. Due Diligence

    • Due diligence checklist – Work with buyer to develop the list of items and documents that should be reviewed and verified

M. Closing

    • Coordinate closing attorneys and wire instructions for the sale
    • Review closing documents prior to closing
    • Close the sale

Greg goes on to say that typical costs involved in any business sale include fees for services provided by the broker, attorney and CPA. The attorney and CPA fees could be significant if there are significant legal matters that need to be resolved or significant clean-up of financial books and records required.

Their possible costs could be for a business appraisal or machinery & equipment appraisal, if appropriate for a business. A broker can tell you if these services would be beneficial in the sale of your business.

If real estate is included there could be a need for an EPA environment assessment of the property, survey or real estate appraisal.

The time investment is typically significant for the business owner, especially in the due diligence and contract process. A major responsibility of the broker is to relieve the business owner of much of this workload, but the owner will still invest significant time in the process.

  • Kwame Dougan adds that at a minimum, a good full-service broker does the following:

    ·      Deep dives into your business

    ·      Prepares written sales materials

    ·      Identifies potential buyers and/or joint-venture partners and/or strategic investors that could have an interest in your company

    ·      When an offer comes in, the broker helps you understand and negotiate all aspects of a proposed transaction

    ·      After the letter of intent is signed, the broker manages the due diligence process for you.

What are the legal costs of selling a business?

Mark Fazio points out that the legal costs of selling a business can vary based on factors such as the structure and complexity of the transaction, the risks associated with the business, etc.  Many law firms simply bill seller-clients by the hour, but many firms are trending towards offering “alternative fee arrangements” including fixed fees, volume discounts, retainers, collars, phased billing, blended hourly rates and success fees.

Greg goes on to say that legal costs vary greatly depending on the size of the transaction. For a small business valued at $1 MM or less, total legal fees are typically between $5,000 – $12,500.

For a larger M&A transaction, legal fees can range from $10,000 – $50,000+.

A broker can recommend attorneys that are experts in business sales and know how to work with the buyer’s attorney to resolve differences and protect the business owner’s interests while keeping legal fees from becoming excessive.

Are their other hidden costs associated with selling a business?

Mark explains that other hidden costs may include:

    • Severance payments to employees not retained by Buyer
    • Prepayment penalties associated with paying off indebtedness of Seller
    • Transfer or similar taxes

Kwame also explains that you might sacrifice peace of mind without good counsel. For instance, a seller may disclose too much information without necessary protections in place and it costs them dearly; or that same seller may NOT disclose enough information, and spend years fighting a lawsuit.

20 Ways Business Brokers Pay For Themselves

20 Ways Business Brokers Pay For Themselves

20 Ways Business Brokers Pay for Themselves

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

Business owners are responsible with money.  Irresponsible financial stewards of money run out of funds and cease to be business owners.  For this reason, many owners seek to save on costs and opt for the “Do it yourself” method when it comes to one of the most important decisions in running a business; selling it.  

While the desire to save may be real, so to are the reasons to consider hiring a qualified intermediary when selling a business.  These benefits of representation more than justify the cost of the investment.  It’s important to remember that selling a business is a different skill set than building a successful one, and deals are a team sport.  And costs come in many forms; financial, emotional, efficiency, and efficacy.  

Without further ado, let’s explore 20 ways that intermediaries pay for themselves when selling a business:

1. Save on attorney fees

Attorneys charge by the hour, but intermediaries charge success fees at the end of the deal.  Relying an attorney to do work that an intermediary should be doing as part of his or her success fee is an inefficient use of resources.

2. Negotiate The Price

There is no facial expression that an owner can make that can be more extreme than the facial expression that the offering party imagines when the owner’s representation explains how upset the owner was when the offer was presented.  Enabling a 3rd party to present offers and relay responses is a huge leverage point in negotiation.

3. Save time in a deal

Experienced deal makers know the appropriate steps in a deal and know where bottlenecks develop.  They know how to get deals done quickly by creating market pressures that facilitate success.  Inexperienced buyers and sellers working with legal counsel without a meeting of the minds commonly results in prolonged deals, and time kills deals.  Deal fatigue is real.

4. Be the Rock

Owner’s in the midst of what’s often the most significant transaction they’ve ever been a part of who can’t lean on the managers and other staff they are accustomed to turning to can become paralytic.  A good intermediary can be a source of answers for all things deal related.  Great intermediaries become lifelong friends with the clients after the deal because they have accomplished something challenging together.

5. Push the deal forward

Intermediaries are considered the “quarterbacks” of the deal.  While deals can have dozens of stakeholders involved, it’s primarily the owner’s intermediary who is the central figure pushing forward with a plan to cross the finish line on time.

6. Communicate directly with all parties

It’s important to remember that attorneys are prohibited from speaking directly with principals who have representation on the other side of the deal, but intermediaries can speak to anyone in a deal.  Direct communication saves time and money, and has saved many deals that have escalated beyond the buyer and seller to the attorney level.

7. Allow the owner to maintain business value

Owners who represent themselves risk losing focus on running their business, and often take their foot off the gas when it comes to sales and earnings.  As businesses are priced on most recent financials, owners who spend significant time, energy, and hope on a single buyer can find themselves in a dangerous situation if that buyer flakes out.  Only intermediaries can juggle multiple buyers and allow an owner to focus on his or her core duties of running the business.  Selling a business is a full time commitment and owners should stay focused on operations.

8. Enable confidential marketing

It is extremely challenging to respond to buyer leads without representation and maintain confidentiality.  Intermediaries are able to represent “blind listings” and hold back information from competitors and other parties that shouldn’t gain access to business data.

9. Create a competitive market opportunity

Creating a multiple offer situation is the best way to increase business value and achieve a premium price.  Multiple buyers are needed to achieve multiple offer situations, and this takes a concerted effort to create significant buyer interest.  Intermediaries can leverage buyer and broker networks to get “blinded” business opportunities out to as many business buyers as possible to create this competitive environment.

10. Buffering buyers and sellers

Buyers and sellers left unchecked can result in intense emotions and exuberant behavior which can destroy deals and goodwill.  Intermediaries literally “go between” principals in a transaction to regulate the process and avoid inflammatory situations. 

11. Bring the experience

Most buyers and sellers have not done enough deals to know when and where things go south.  Intermediaries bring the experience to know how to handle the common crises that derail most deals .

12. Find the money

Deals can’t get done without money, and intermediaries know what can be financed, and how to find the money through the right deal structures and financial partners.

13. Price the business properly

75% of deals that are listed on public marketplaces don’t sell and the most common reason is they are overpriced.  Unsold businesses often decline in value and fail to achieve the owner’s goal to move on to their next entrepreneurial chapter.  Attorney’s fees from uncompleted deals are still owed.

14. Separate the real estate

Often owners with real estate don’t properly separate the business from their real estate, resulting in inefficiencies in the value of either asset.  Understanding the rental rate can shift the value to the proper asset, resulting in a larger purchase price.

15. Promote the opportunity

A properly promoted business needs is marketed sufficiently across multiple channels consistently.  Quality intermediaries have the resources to market businesses because they promote at scale and can leverage platforms built for brokers.

16. Coordinate the closing

Closing a deal is a complicated project with significant logistics that attorneys can use help with.  Intermediaries add value by assisting in the minutia such as identifying work in progress, calculating prorations, and assigning deposits.  While attorneys can close the deal independently, it’s often the intermediary who knows the granular details, and can confirm that nothing is missed.

17. Provide the space

Meeting at an operating business is not a conducive place to achieve a confidential business sale.  The private office of an intermediary is a controlled and confidential space that buyers and sellers can meet to have productive meetings and get deals done.

18. Screen the buyers

The majority of buyers who inquire into buying a business have no business buying that business.  It takes time and resources to screen buyers and protect owners from distributing confidential information to competitors and chronic inquirers who never close deals.  An owner’s time is better spent on keeping the value of their business at a maximum.

19. Put the pieces together

From packaging the business, to screening the buyer, to finding the money, to selecting the best deal structure that works for all parties, there is an art and a science to putting all of the pieces together.  Owners and buyers who can be too close to a deal to see how it can all come together; skilled intermediaries can.

20. Get the deal done

Ultimately, the deal that doesn’t get done is the most significant waste of time and money that can occur.  Legal fees accumulate, goodwill is lost, and the value of the business is often significantly diminished from failed deals.  

Savvy business owners invest in the right resources to achieve success.  Intermediaries serve a vital role in transactions to create competition, efficiencies, and processes to get deals done.  The value they bring should cover their cost, and then some.

How Much Does it Cost to Sell a Business?

How Much Does it Cost to Sell a Business?

How much does it cost to sell a business

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

As an intermediary, I have many conversations with business owners about how much their business is worth. As these conversations progress, owners realize that it’s not how much they make, it’s how much they can keep that truly matters. The subject of the cost to sell a business, or what an owner could net after a sale, is important because many owners only know if they are ready to sell once they have a true understanding of what their total take home money will be.  

Let’s explore the costs of selling a business through an asset sale by breaking down the common costs into transaction fees, due diligence costs, reconciliation adjustments, and of course, the taxes owed after the sale.

Transaction Fees Paid to Advisors

What is the Intermediary or Business Broker Fee?

While an owner can decide to sell their business without the assistance of an intermediary (Business Broker or M&A advisor), a skilled intermediary will earn his or her fee by obtaining a higher purchase price through creating competitive bidding conditions,  steering the transaction to an optimal deal structure all the while enabling the owner to focus on maintaining the value of the business during the selling process.  

If a business owner also owns real estate, they may also need a commercial real estate broker if the intermediary is not properly licensed to sell real estate; otherwise the intermediary can sell both.

Intermediaries and Business Brokers charge a percentage of the transaction at closing, sometimes with a down payment when going to market.

What is the Attorney Fee When Selling a Business?

All owners need to use qualified attorneys to complete business transactions.  Qualified transaction attorneys and Mergers & Acquisition attorneys can work alongside intermediaries to negotiate deal structures, create and review agreements, search for liens and other encumbrances, and ensure that there are few surprises after the deal is done.  Attorneys create or review the definitive purchase agreement, which is the central deal document, and essentially, the instructions for closing the deal.

Most attorneys charge a retainer to get started, then charge an hourly rate. The balance of the retainer and the hourly rate are due at closing, or when the deal falls apart. Attorney fees are not contingent on success so owners should be aware that when an attorney is working on their transaction, a fee will be required regardless of the outcome. 

What is the Accountant’s Fee When Selling a Business?

Owners are used to the normal costs associated with bookkeeping, financial reporting and tax preparation. However, when an owner sells a business there will likely be additional requests for financial statements and other historical accounting and tax records. It’s not uncommon to spend more money than normal with these professionals when selling a business. 

Although most bookkeepers and accountants bill on regular schedules depending on the needs of the business It’s not unusual for the buyer to require the accountant’s invoice to be paid by the seller at the closing table.

Should I Expect Landlord Fees When Selling my Business?

For owners who rent, landlords will often request an assignment fee for transferring a lease from one tenant to another. This fee should be defined in the lease being assigned, but even if it’s not the landlord may ask for the fee anyways. Furthermore, a condition of assignment will always include that any rent that is due be paid in full, often with penalties and interest. Finally, it’s important to know that landlords often have a “TICAM Reconciliation” adjustment which trues up any variances in estimates for taxes, insurance, and common area maintenance which happens once a year. Sometimes this adjustment will be prorated between tenants.

Many landlords will request the assignment fee as soon as the request for assignment of a lease is made. The argument is that the landlord will spend money on attorneys fees whether the lease is assigned or not. Some will allow the assignment fee to be paid at closing.  Commonly any late rent, penalties, interest, and accumulated TICAM reconciliation charges will be due at the closing.

Other Costs Associated with Due Diligence

While there is no set fee for an owner associated with due diligence, it’s common for a buyer or an inspector to make some requests that require some investments by the owner as a condition of closing; similar to real estate due diligence. Often owners recognize they have put off some maintenance and understand when a buyer requests these as a condition to close, they address it. Examples include the repair of lighting fixtures or, in the case of a restaurant, a health inspector may decree that a kitchen requires a deep cleaning in order to be awarded a transitional health permit.

Owners will need to make the investments required after a due diligence checklist is agreed to, or when inspections are made, and they may be able to handle all of the diligence requests without outsourcing.

Closing Statement Reconciliation Charges Paid by the Seller

Ad Valorem or Property Taxes

Depending on the taxing authority, most businesses will get a tax bill for the assets owned by the business, even if they are renting property.  In an asset sale, this tax burden will shift to the next owner, so it’s important to know if the tax bill has been paid yet for the year, and how much it will be. This tax will be prorated just like a real estate tax bill.

Ad valorem/property taxes will be included in the closing statement.

Inventory adjustment reconciliation

Only in the case where an owner advertises that a business will come with a specified level of inventory, and the inventory level differs at the date of the closing, would an inventory adjustment be due from the seller. There is a possibility that an owner may get a credit if the inventory exceeds the agreed upon amount.

Inventory adjustment reconciliations are also included in the closing statement.

Accounts Payable/Outstanding Loans

Because businesses sold as an asset sale are sold “free and clear, and without any encumbrances,” any monies due to vendors or other parties must be paid in full. Any debts such as SBA loans or credit card loans also need to be satisfied as well.

It’s common for the closing attorney to send wires to banks at the closing table to satisfy any outstanding loans of a business owner from the proceeds of a closing. Smaller bills should be paid before the closing or as soon as they are due.

Customer Deposits

Some owners end up collecting deposits for customers for products or services that the next owner will be fulfilling or servicing. In these cases, it’s important that clear records are maintained because some of these monies will need to be transferred to the new owner.  How much of the total amount of money held for customers is a subject of negotiation, because the original owner spent resources to achieve and cue the sale. These accounts are to be recorded, negotiated, and noted in the asset purchase agreement, and then calculated up to the day of the closing.

With the formula to calculate the amount of money to be set aside for the buyer to cover customer deposits, the customer deposit reconciliation on the closing statement results in a credit to the buyer at the time of closing.

Taxes After the Sale of the Business

Capital Gains and Other Taxes Owed due to the Sale of a Business

There may be no larger cost associated with the sale of a business than the taxes paid to the federal and state government. This cost is likely the most challenging to calculate.  And that’s because there are many factors to consider including the deal structure, the asset allocation, the assets’ tax basis, the seller’s personal income tax rate, and more.  

Here’s a theoretical simplistic example of how capital gains are calculated when a business is sold under the asset sale method:

John sells his business for $1M, with a tax basis of s $250K, so his capital gain amount would be $750K. If his capital gains rate is 20%, he will owe $150K to the IRS. If John resides in a state which taxes capital gains transactions, he will be required to pay the state tax as well.

Here are a couple of examples that would change John’s federal tax bill:

If his business were sold with an asset allocation that included assets, such as equipment, furniture and fixtures, instead of all goodwill, his tax computation would need to consider the depreciation deducted prior to the sale. In such a case, the depreciation is recaptured and taxed at a flat rate of 25%.

If John receives payments for the business over the course of several years under an installment plan, he would only pay taxes on the income he receives in the years that he receives proceeds from his sale. For many business owners, the tax rate is lessened when an installment plan is used.

These examples highlight the need for John to work with great advisors who understand deal structure and its tax implications. It’s also vitally important for John to communicate with his advisors about what success may look like for him after his sale.

In most cases, the income taxes due on the sale of a business will be required to be paid to the IRS and the State on the 15th of April in the year that follows the sale of their business. 

Conclusion

When a business owner tallies all of the expenses to sell a business, their excitement may wane. Not all is lost.  

The business  owner typically retains a few valuable assets. Current assets such as the cash in the bank, cash in the tills, accounts receivable from customers, security deposits paid to others, personal property, and more. Most importantly, an owner selling a business gets monetary consideration for their hard work and the time to embark on their next entrepreneurial adventure.

Understanding what an owner will net from the costs of selling a business is an important and complicated calculation. The balance sheet should be the road map to finding answers, so it’s important that the owner has detailed and accurate bookkeeping. The true answer can be determined if the business owner works with their accountant, their business broker or intermediary, their transaction attorney, and other trusted members on their deal team to ensure they are fully informed before they start the selling process.

What Happens to PPP Loan When Selling a Business

What Happens to PPP Loan When Selling a Business

PPP Loan when selling a business infographic

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

The Small Business Administration (SBA) issued a Procedural Notice on October 2, 2020 which offers business owners and lenders guidance on how Paycheck Protection Program (PPP) Loans are to be handled when a business has a change in ownership.

This post summarizes the notice and includes an Infographic to assist business owners.  It includes the following topic:

  • When does a Business Sale Require the SBA’s Approval
  • Does a Business Sale Require the PPP Lender’s Approval or Notification
  • Required Steps Pre and Post-Closing for PPP Borrowers 
  • SBA Timeframe to Approve a Sale or Merger when a PPP Loan Transfers
  • Does the EIDL Grant Impose Additional Steps When Selling a Business

This guidance has been long overdue.  Until now, business owners, lenders and M&A advisors have not had clear guidance about how a PPP loan should be handled when a business is sold, merged, or had a partial shareholder change of ownership.

The SBA guidance under this Procedural Notice defines “change of ownership” as when one of three events occur:

  1. At least 20% of the common stock or other ownership interest of a PPP borrower is sold or otherwise transferred.  This form of business sale is considered a stock sale.  All sales and other transfers that have occurred since the date of the approval of the PPP loan must be aggregated to determine whether the relevant threshold has been met.  Transfers to an affiliate or an existing owner of the entity must be considered as well; or
  2. the PPP borrower sells or otherwise transfers at least 50% of its assets in one or more transactions; or
  3.  a PPP borrower is merged with or into another entity.

When Do Business Owners with PPP Loans Not Need to Notify the SBA or Lender About a Sale?

If your business received a PPP loan and you’re considering a sale, there are three circumstances where you will not be required to involve the SBA or your lender in the process:  

1. PPP Loan Fully Satisfied Prior to Business Sale Closing 

If the PPP borrower, prior to the closing or sale, has either repaid the PPP loan in full or has completed the loan forgiveness process and the SBA has paid the PPP lender (your bank) in full, and/or the PPP borrower has repaid any remaining (unforgiven) balance in full, then no restrictions or SBA notifications are required of the PPP borrower or successor.

2. Sale or Transfer of <20% of Common Stock or Other Ownership Interest

If the sale or transfer represents less than 20% of the common stock or other ownership interest in the business, it is not considered an ownership change.  Accordingly, neither the SBA nor the lender needs to be notified.

3. Sale or Transfer of <50% of the Business’ Fair Market Value of its Assets

Similar to the sale or transfer of less than 20% of the stock or other ownership interest in the business, if the sale or transfer represents less than 50% of the business’ FMV of its assets, it is not considered a change in ownership.  Accordingly, neither the SBA nor the lender needs to be notified.

When Do Business Owners with PPP Loans Need to Involve the SBA and/or Lender in the Sale?

If you’re contemplating the sale of your business and you are not fortunate enough to fall into one of the three situations noted above, you will need to involve the SBA and/or lender in the sale process.

At a minimum, you will be required to notify your PPP lender in writing about the sale and provide the lender with a copy of the proposed purchase agreements.  

Whether you will be required to take additional steps before the closing or to obtain the SBA’s approval depends on the type of sale (stock vs asset), the amount of ownership or assets being sold, or if the transaction is a merger.

If the type of business sale is a ‘stock sale’, where 20% or more of the common stock or other form of ownership is being sold, the SBA’s approval will not be required.

If the type of business sale is an ‘asset sale’, where 50% or more of the FMV of the business’ assets is being sold, the SBA’s approval will not be required.

If the transaction is a merger with or into another entity, the SBA’s approval will not be required.

With that said, unless the sale or transfer involves between 20% but less than 50% of the common stock or other ownership interest or is less than 50% of the FMV of the assets, there are other steps the seller and buyer will need to take before the closing to address any PPP liability.  

Required Steps PPP Loan Require Pre and Post Closing When 50% or more of the Common Stock, Other Ownership Interest or FMV of the Assets are Sold or Merged

The following steps will be required:

  1. Complete and submit to the PPP Loan lender the forgiveness application before the closing.
  2. Establish an interest-bearing escrow account with the PPP Lender with the outstanding amount of PPP loan before the closing.
  3. Upon the conclusion of the PPP loan forgiveness process, disburse the escrow fund to repay any PPP loan balance plus any applicable interest.  
  4. The PPP lender must also notify  the SBA loan Servicing Center about the escrow account, its location, and amount within five business days of the closing.

SBA Approval is Required in Certain Circumstances Before Sale or Merger

When more than 50% of the ownership interest (stock, LLC member units, partnership shares) or when more than 50% of the FMV of the business’ assets are sold, the SBA will require pre-approval if the PPP note has not been paid in full and the the requirements noted above related to the escrowed fund cannot be met.  The PPP lender handles this approval process.  

The SBA’s approval of the sale or merger, under this scenario, will be conditioned on the buyer assuming all of the seller’s PPP loan obligations.  Either a separate loan assumption agreement or an inclusion of the PPP loan obligation language in the transaction’s purchase agreement will be required and reviewed by the SBA.  

The SBA has 60 calendar days to review and respond to the request.

Does Selling My Business Mean the PPP Loan Obligations Disappear?

The simple answer is ‘no’.  Regardless of the type of sale, amount of the stock or other ownership interest transferred or sold, percentage of the assets FMV transferred or sold, or whether the transaction is considered a merger, if your business’ PPP loan has an outstanding balance, the original PPP loan recipient will remain subject to all obligations under the PPP loan.  

This means as the seller of a business with an outstanding PPP loan balance, the responsibility for the PPP loan repayment, certifications, reporting compliance, and the retention of all SBA and lender forms and supporting documentation does not transfer to the buyer upon sale or merger.   

Will the Sale or Merger be Reported to the PPP Lender?

If the transaction is considered a ‘change of ownership’ according to the Procedural Notice (defined above), the PPP lender will be required to notify the SBA about the identity of the new owners, their ownership percentage, the TINs for any owner holding 20% or more of the business equity and, if required, the escrow account location and amount.

Two (or more) PPP Loans Must be Segregated Post Sale or Merger

The segregation of PPP funds is required if more than one PPP loan exists after a change in ownership or merger occurs.  This means the funds, as well as the expense records related to the loan, must be segregated and tracked to demonstrate compliance with the PPP loan’s requirements.

And in the case of a merger, the successor (business) entity will be held responsible for all of the PPP loan obligations.

Does the EIDL Grant Received by a PPP Borrower Matter When Selling a Business?

The SBA Procedural Notice was silent on the matter of the EIDL grants many business owners received.  At this time, a PPP borrower who also received an EIDL grant is responsible for repaying the EIDL grant proceeds under the PPP loan terms.  

It’s worth walking through an example to understand how the EIDL grant may affect the business sale.  If a business received a $10,000 EIDL grant as well as a PPP loan, the $10,000 EIDL grant is exempt from PPP loan forgiveness.  If the PPP lender approves the PPP loan forgiveness, the lender provides the business with a loan payment plan for the EIDL grant balance and the business would have a PPP loan balance of $10,000 on its books.  

Given the SBA’s silence on how the EIDL grants are to be handled when a business is sold, it’s implied the rules defined in the Procedural Notice apply, regardless of the relatively small remaining PPP loan balance due to receipt of an EIDL grant.  

Conclusion

When selling or merging a business, the terms of a loan from a traditional lender should be carefully reviewed and considered by all parties before the closing.  Anything less, leaves the buyer, the seller, and/or the successor in the case of a merger, open to many problems.  

Undoubtedly, it’s very important for buyers and sellers to familiarize themselves with the PPP loan rules well in advance of the anticipated closing.  Otherwise, the transaction could be held up for months.  

And for the owners of businesses with transactions involving a shift in the majority of the ownership or sale of the majority of the business’ assets fair market value, or if the loan balance is not paid off or is not available to be put aside in escrow, many will be holding their breath as they wait for the SBA’s approval to sell their businesses.

Closing Business Deals in the COVID-19 Era

Closing Business Deals in the COVID-19 Era

Closing deals

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

The COVID 19 Era has begun. In addition to lives lost, there’s an economic toll that has yet to be determined at the time this content is being written.  With small businesses on life support, these are scary times for business owners and for the intermediaries helping owners navigate through them. So how has COVID 19 affected business transactions?

 

Closing Business Deals During A Pandemic

 

Deal Flow Down

There’s no doubt that Stay at Home Orders and an active virus threat are bad for business. Deals that were in progress going into the pandemic were paused, and some buyers walked away completely. Some buyers left deposits with sellers because the perceived risk was greater than the consideration they had invested in their deals.

 

And while owners of businesses had pre-existing desires to sell before the pandemic, many have decided not to go to market during the pandemic and are  focused more on their business surviving the event.

 

Hold On Financing

To further complicate matters, many financing deals were put on hold. When a buyer buys a business through a bank, he or she actually is doing two or more deals that need to close simultaneously. Some deals that buyers and sellers wanted to move forward with couldn’t get done because the banks became uncomfortable with lending money.

 

In addition, many banks shifted their priorities to servicing the new Paycheck Protection Program Loans, and 7(a) acquisition loans had to be lowered in priority due to new demands for PPP underwriting.

 

Hello Buyer’s Market

Almost overnight, what was a seller’s market for many years became a buyer’s market. The buyers who are calling during COVID are serious buyers, albeit with aggressive offers, and the dynamics have shifted. 

Furloughed workers are home and taking action on their lifelong dream to own a small business. The mix of buyers during the pandemic has been as diverse as first time tire kickers to savy deal veterans who have been positioning for market opportunities like this.  

 

Business Owners Suffering

There’s no doubt that business owners are suffering right now. Owners who planned to sell are worried about their e-business valuations. The first quarter of 2020 started off great but ended so poorly, and with so much uncertainty ahead.  

 

Many businesses are closing, and not just temporarily. For owners positioned to sell a business before the pandemic, the new government loans are not attractive even at the best of interest rates as they will be forced to come out of the owner’s proceeds. Even forgivable loans add complexity and time to deals as they can result in extended or conditional closing dates to ensure the business seller can meet the requirements for loan forgiveness.

 

A Post COVID Deal Environment

 

Different Deal Structures

Pre-pandemic, SBA loans were common financing vehicles for quality businesses for sale. If a business had verifiable income and was priced so that a buyer could make a living and support loan payments, an SBA loan enabled a buyer to make an affordable down payment and the seller to get most of the cash up front. While the SBA is sure to be back, it might take a while until things get to the point where they used to be. Until then, non-bank financing solutions are likely to become more popular and that means more all cash and seller financing deals. 

 

Funding through alternative  sources such as ROBs, HELOC, and unsecured financing may grow to fill the gap as well.

 

Deal Sizes Dropping

If credit markets do tighten, bigger deals could become more challenging as buyers either lack the funds due to the stock market drop or want to preserve their capital due to uncertainty. Smaller deals are more achievable without bank support and could be  more easily accomplished through owner financing. It may take time for the bigger deals to come back.

 

Buyers Seek Essential

In demand buyer categories may shift to “essential” businesses, as the strength of these categories has been underscored through the pandemic. The demands for technology and healthcare will continue to rise and the businesses that support them will flourish and consolidate. Real estate may be changed forever as we’ve learned how to work from home, and profitable home based businesses will rise in demand and value.

 

Uncertainty Is A Tough Environment To Do Business

 

As an intermediary helping owners with their options for exit, doing deals through a pandemic has a common thread.  Buyers and sellers are seeking to manage uncertainty. Not knowing when the country will get “back to business,” whether the recovery will be V-shaped or U-shaped, or how valuations and credit will be affected makes deals more challenging to accomplish. 

 

But where there is risk there is opportunity, and risk tolerance is a component of entrepreneurism. Those entrepreneurs best positioned to find new opportunities in the COVID era will survive and thrive. Flexibility and patience are the most important tools owners need to get deals done during and after the pandemic.

Letter of Intent to Purchase a Business Guide

Letter of Intent to Purchase a Business Guide

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

If you’re considering the sale of your business, or possibly the acquisition of another competing business, it’s important to understand the selling/buying process.   

An often overlooked and important first step during the process of buying or selling a business involves the negotiation of certain terms the buyer and seller will ultimately agree to at the closing table once the due diligence phase of the process is completed.   

If either party ignores the importance of the initial terms’ negotiations,   they can often end up with a bad deal or no deal at all.   

This article is intended to help both business sellers and buyers understand the importance of the initial negotiation phase and how a well-drafted Letter of Intent, also known as an LOI, is vital to the deal process. 

In this article, you will learn the answers to these questions: 

  1. What is an LOI or Term Sheet?
  2. What’s included in an LOI for a business acquisition?
  3. Should I use an LOI when I am buying or selling my business?
  4. Is a Letter of Intent legally binding?
  5. What is a Letter of Interest vs. a Letter of Intent?
  6. What happens after the LOI is signed?

Before we cover these topics, it’s important to make the point that a Letter of Intent is not something you should create yourself, without legal counsel.  There are numerous ways a buyer could go wrong if he or she drafts the LOI without proper legal advice. A good attorney will want to understand the matters that are unique to the potential business deal and any nuances around the business being acquired before drafting the Letter of Intent.

This article is only intended to educate the business buyer (and the seller) so he or she is well-prepared to discuss a Letter of Intent with their attorney.  

As for the business seller who has received an LOI from a buyer, this article is intended to help you to understand why certain matters may be addressed in the document.  Again, whether you’re the buyer or seller, your M&A Attorney is best-suited to assist in the drafting, editing, and negotiating of a Letter of Intent.

What is an LOI or Term Sheet?

A Letter of Intent is a legal document that is proposed by the business buyer and ultimately signed by the seller.

The LOI is drafted in the form of a business letter which includes a space on the last page of the document where the business seller would acknowledge their acceptance.

It’s not unusual for an LOI to be drafted by the buyer and then its terms be negotiated and changed by the business seller prior to their signature.  Of course, both parties must agree to any edits to the LOI in order for the LOI to be valid.

In my practice, I have found it to be the best use of everyone’s time to verbally negotiate between the seller and buyer the major deal terms before drafting a LOI.  Otherwise, there can be too many LOI drafts going back and forth which will slow down the deal process. Those back-and-forth activities can be very costly as well.

The verbal negotiations regarding important deal matters typically include the purchase price, deal structure (asset or stock sale), financing terms if any, contingencies, and whether the business seller continues to remain on the staff or as a consultant.  Such deal terms are typically clarified before the LOI is drafted by presenting them to the business owner verbally. There may also be other terms that are important to the buyer that are negotiated before the LOI.  It really depends on the buyer and seller’s circumstances.  

Once a verbal understanding between the two parties is established, typically the buyer drafts the Letter of Intent for the seller’s review.

It’s important to understand that an LOI imposes significant obligations on both the buyer and the seller so, this step in the selling process should not be taken lightly.  We will cover that aspect of the LOI later in this article.

Many business owners ask “Is there such a thing as a Letter of Intent template?”

Unfortunately, the answer is no.  And that’s because every deal is different.  Very different. That said, there are certain basic matters that most LOIs include.

 

What’s Included in an LOI for a Business Acquisition?

In addition to the purchase price (which may be fixed or a range), a well drafted LOI may include language related to the deal’s structure, financing terms, the ongoing relationship with the business’ seller post-closing, and any other known deal terms that may be important to the buyer and the seller.  

Other important deal terms most LOIs include cover:

  • Conditions to closing — For example, the seller may not materially change the way in which the business operates prior to closing, the buyer’s right to conduct due diligence, the buyer’s satisfaction with due diligence in every respect,etc.
  • Allocation of professional fees and other deal-related expenses
  • Anticipated time-frame for the due diligence process
  • Confidentiality regarding the sale and due diligence process
  • Non-solicitation so the buyer is prevented from soliciting the seller’s employees or customers if the deal does not close
  • Targeted closing date
  • Exclusive negotiating period — often called the No Shop Clause.  This prevents the seller from continuing his negotiations with other prospective buyers for a specific period of time.
  • Indemnification terms
  • Governing law or venue
  • Definition of the Binding and Non-binding LOI provisions
  • Termination date for the LOI

Should I use an LOI When I am Buying or Selling my Business?

There are several reasons for using a Letter of Intent when acquiring a business.  

For most buyers, their time is important to them. Time is money.  There is no better way to expedite the decision process whether to proceed or not to proceed with a potential deal than to negotiate the LOI.

Negotiating the terms included in a Letter of Intent can help the parties identify key terms in the deal as well as the deal breakers.  Why not determine as many of these possible matters sooner than later?

Similarly, for the business seller, time is of the essence.  Having a business on the market for a prolonged period of time is never good for the business owner.  Selling a business takes an enormous amount of time and financial resources and can be very distracting to the business owner.  For this reason alone, anything that can be done to expedite the selling process should be considered carefully.  

If considered thoughtfully, drafted well, and negotiated carefully, an LOI can offer both the buyer and the seller important protections.  

While there are many good reasons to negotiate a Letter of Intent when buying or selling a business, there are a few reasons you may want to consider skipping the LOI:

  • The LOI drafting and negotiations have a financial cost for both parties in the deal.  
  • If a deal term is negotiated in the LOI and later one party wants to renegotiate it, their position to do so is weakened.  They will need compelling reasons to do so.
  • A Letter of Intent can create a duty to negotiate in good faith for both parties.  This makes it difficult for either party to simply change their minds and walk away.  
  • An improperly drafted LOI may create unintended obligations to negotiate and close the deal.  

Is a Letter of Intent Legally Binding?

While a LOI is a legal agreement between two parties, it is not typically a binding agreement.  However, within the LOI document, typically you will find certain terms that are binding for both parties.  This is an important point to understand and worth further exploration.

Most LOIs will include intentionally binding provisions such as the exclusivity period for negotiations of the final purchase agreements, confidentiality and non-solicitation, expense allocation, targeted closing date, and the governing law or venue.   

Such intentionally binding provisions in the LOI should be specifically identified as binding provisions.  If this is not done, an unintended binding obligation in the LOI may be created.  

Given the enormous amount of investors with capital ready to invest in businesses for sale in recent years, I’ve observed a number of buyers taking a lax approach to drafting and presenting   Letters of Intent to sellers.   

This always causes me to step back and pause a bit. I wonder if the buyer truly understands the importance of a well-thought out LOI, or is he simply so eager to get the deal done that he’s willing to hasten the business acquisition process.

Hastening the process by drafting a LOI without due care can have disastrous consequences.  

 

LOI Duty to Negotiate in Good Faith

While the Letter of Intent to acquire a business may not be binding, there are several terms in the LOI which will be legally binding for the parties and the parties have a duty to negotiate in good faith.  

According to Katherine Shonk, of Harvard Law School, “to negotiate in good faith means to deal honestly and fairly with one another so that each party will receive the benefits of your negotiated contract.”

Examples of negotiating in bad faith may include:

  • Negotiating with the seller while having no intention to close the deal.  Instead, the seller is simply seeking information that will be made available through the due diligence process.
  • Changing a major term to your favor without a discovery resulting in a compelling reason to do so.  This act of bad faith usually appears towards the end of negotiations or at the last minute.
  • Disregard for the due diligence process by either party.

While courts view the duty to negotiate in good faith differently, it’s generally understood that under this obligation neither party to a Letter of Intent should take advantage of the other for its own benefit.  

 

What is an Expression of Interest (EOI) vs. a Letter of Intent (LOI)?

Over the past few years, there has been a rise in the number of business owners receiving official-looking letters referred to as an Expression of Interest or EOI.

Such letters may be delivered directly to business owners by way of the postal service or express courier even when the business is not on the market for sale.  Again, in today’s hot seller’s market, buyers are resorting to direct solicitation to acquire the types of profitable businesses they desire.  

The use of an EOI is one way to get the attention of a business owner.  And often, it’s very effective. Effective because if the business is not on the market, it’s likely the business owner will be relieved to only have to negotiate with the buyer who sought them out!  This seems to be advantageous to the business owner. It is not.

The EOI letter typically expresses the buyers capabilities to buy the business and a range of value they’d be willing to entertain offering.  It’s unlikely this type of solicitation is based on publicly-available data that’s accurate. So, if you’ve received such an unsolicited Expression of Interest letter from a buyer, beware.

Additionally, many private equity firms who are seeking businesses for sale in the lower and middle market are accelerating their acquisition process by preparing Expression of Interest letters after their initial review of the business’ Confidential Information Memorandum or CIM.  Again, due to the competitive acquisitions market, private equity and competitors are doing what they can to be on the short list of buyers to negotiate with sellers.  

A Letter of Intent is a more formal and substantive document which is typically prepared after significant negotiations and is based on information shared between the parties prior to its receipt.  

 

What Happens After the LOI is Signed?

A lot.  The acceptance of the Letter of Intent by both parties marks the time when the due diligence phase begins.  The due diligence phase is when the real work happens. And that’s when most deals fall apart.  

We’ve addressed the 10 steps to selling a business in this post.  Yes, we had a little fun drafting this one, albeit we truly appreciate all the hard work it takes to successfully sell a business!

 

Tips for Expediting the Sale of Your Small Business

Tips for Expediting the Sale of Your Small Business

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

As a business broker serving business owners who want to explore their options for exit, I get this question at almost every listing appointment:

“How long will it take to sell my business?”

The research indicates the answer is as follows:

For businesses that sell for under two million dollars, the IBBA’s research indicates it’s going to take 7-9 months

Essentially you could have a baby in the time it takes to sell a business.  

Many owners aren’t excited about this answer, but there are a few things you can do to expedite the sale of your small business. Let’s explore how to sell a business quickly. 

Adjust the sales price

 

The value of having an appraisal or Broker’s Opinion of Value done on a small business can’t be overstated. It gives an owner a reasonable expectation of what the market will bear.  Only when an owner has this information can he or she determine whether to go to market above or below that price.


An owner can adjust the sales price to move a business faster.  Business buyers tend to scroll through business opportunities and compare Price to Earning multiples, so pricing a business at an aggressive PE ratio will attract more buyers and create a competitive environment for the opportunity.

 

Put together a Due Diligence Package

 

Once buyers are attracted and screened, offers are expected and, if accepted, the deal stage moves to due diligence.  At this stage, a buyer typically asks for information about the business to assess whether it performs as advertised, that ownership is authentic, and more.  

 

Buyers may ask for a lot of items in due diligence, and sometimes owners aren’t ready to share these documents.  Not only does slow document sharing raise concerns for business buyers, it can also lengthen the time it takes to close a deal.  A buyer could ask for more time in due diligence if a seller isn’t expeditious in providing due diligence items.


Proactive owners who put together a due diligence package including tax returns, updated Profit & Loss Statements, year end and current balance sheets, secretary of state filings, and more can expedite the sale of a business, and send a clear message that the seller is ready to do business.  Quality business intermediaries are skilled in due diligence and will know exactly what a buyer is requesting, or know what questions to ask an owner’s advisor to get the proper reports needed.

 

Offer Seller Financing

 

When it comes to seller financing, often the rule is that buyers love it and sellers hate it.  But one thing that seller’s typically like about seller financing is the fact that it can remove two to three months from a deal.  If financing includes SBA, conventional financing, home equity refinancing, or similar options; both the buyer and the seller have a third party in the mix which they may not be able to control.

 

Traditional financing takes about a month, and SBA financing can take up to three months.  As a general rule, any time the government is involved in a process things are going to take longer. 


SBA financing can be a very powerful tool for goodwill driven transactions, but it’s not the quickest way to get a deal done; seller financing is.

 

Pre-Arrange Financing

 

If SBA financing is the plan to sell the business, getting the business pre qualified with a Preferred Lender can cut down the time it takes to finance the transaction.  While the bank will always need updated financials, many quality SBA loan professionals will do a lot of the work up front so that when a buyer is found, the deal can be closed as soon as that buyer is also qualified and all documents are provided.  SBA “Pre-Quals” also create credibility in a sale situation because a third party has looked at the business, possibly giving a buyer the confidence to move forward faster. 

 

Helping the Buyer Deal with 3rd Party Stakeholders

 

Another thing that can slow down a deal are the third party stakeholders needed to get the deal done.  Business deals involve multiple and simultaneous transactions within the larger transaction. Here again an intermediary can add value by helping the various third parties get the documentation they want. The bank may want a lien subordination agreement from the landlord, or the landlord may want a tenant application from the buyer. Often a business owner with a long term relationship with a landlord can advocate for the business buyer to help win the lease agreement and check the box for access to the space needed to do business. 

 

From dealing with the landlord, to the franchisor, to the key supplier, it takes a team approach between the seller, the buyer, and the intermediary to get to the finish line. Owner’s can help buyers secure the critical agreements and relationships once a deal is on the table and due diligence has started.

 

Go to Market at the Right Time

 

Care should be taken to take the business to market at the right time.  For many businesses, it’s the first of the year when business buyers tend to look for new businesses, for tax reasons and for the sense of new beginnings.

 

Depending on the business, there may be a specific “best time” to go to market.  For a florist, buyers will want to buy before February, for retail businesses, it’s the holiday shopping season. 

 

Knowing that it takes several weeks to put together the proper marketing and answers to the questions buyers will ask, owners who plan ahead and take a business to market at the perfect time can expedite a sale.

 

Screen Buyers Properly

 

Time is often wasted on unqualified buyers.  Many a business has stayed on the market too long due to getting “wrapped up” in a contract with a buyer who couldn’t consummate the sale.  

 

The opportunity cost of missing out on quality buyers when working with a non-qualified buyer can never be recovered, and it could hurt the value of the business if the business stagnates due to deal fatigue.


Properly screening buyers through proof of funds procedures, proper NDA obstacles, gated access to information, and the proper use of commitment documents will help screen buyers and avoid wasted time on those who can’t get to the finish line.

 

Conclusion

 

Selling a business can take a long time, but proactive planning, understanding the process, and finding the right buyer can expedite any potential sale.  The great thing about a business is that if it’s worth selling it’s probably cash flowing, so unlike a car or a boat, at least it’s making money while it’s for sale instead of losing value.  And always remember, good things come to those who are patient.

How to Overcome Customer Concentration Objection When Selling a Business

How to Overcome Customer Concentration Objection When Selling a Business

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

One of the greatest risks any buyer faces is what will happen to the business’ best customers post-sale.  Will the top customers celebrate the founder’s great accomplishment or maybe decide it’s a good opportunity to negotiate better pricing or payment terms with the new owner?   Or worse yet, will they be spooked by the new owners and find an alternative vendor?

Astute buyers measure this risk quickly.  Typically, one of the first questions experienced buyers ask the business broker is about the presence or lack of a customer concentration.

For the business owner considering the sale of his business in the near future, having a clear understanding if a customer concentration exists is vitally important.  In fact, the lack of a customer concentration is a great selling point.

When a customer concentration does exist, how is this valid objection overcome by the seller?  How does the business broker get such deals done? And how would a bank or the SBA Lender deal with such a situation?

Today, I sat down with one of our Featured Advisors to discuss this matter.  Matt Gilbert, a partner in the Business Brokerage firm Gilbert & Pardue Business Advisors weighs in with his thoughts on this subject.

How often do you run into a business owner who wants to sell his or her business with a serious customer concentration issue?  And when you do, does the business owner understand the problem exists at all?

Matt explains that his business, GaP, is an “upper-small, lower-middle” market intermediary, meaning they represent clients having between $500k – $10M EBITDA. They engage as both buy-side and sell-side representatives with about 85% of their work being on the sell-side. He mentions this to demonstrate that he has exposure to the way both parties in a transaction view this issue.

Matt has the opportunity to speak with well over 100 business owners each year who are considering selling their businesses, and he estimates that roughly 25% of them have an issue with customer concentration in one form or another. Many people don’t realize that customer concentration comes in many forms such as:

  • Too large of a percentage of your business is with one customer
  • Too much of your business is concentrated in your top 5 or 10 customers
  • Too much of your high margin work is with one customer or group of customers
  • A large customer’s work is “customized” and doesn’t flow through your normal channels
  • Your largest-volume customers are your lowest-margin accounts

Matt often finds that business owners understand the problem of a single account dominating revenue. However, equally as often, he finds that business owners do not understand (1) where their best margins come from and why, (2) that the top 25/30/50% of revenue is with only a handful of customers, and (3) that customization is a form of concentration if it isn’t scalable.

Therefore, “masked concentration” seems to be a pervasive issue with business owners AND their advisors who either don’t do pre-engagement research or who don’t understand a buyer’s risks well enough to dig beneath the surface. Matt’s firm refuses to engage in representation until they have performed an extensive financial review, business review, and close-ability analysis.

Matt emphatically states that the best brokers won’t list a business until they know it well enough to understand its strengths. However, it is far more important for your broker to understand your business’s weaknesses and potential obstacles to generating enough interest to foster competition amongst real, active buyers possessing the wherewithal and desire to close a transaction of your size.

Looking under the financial and business hood is a vital duty for a broker (who is acting as your representative) to gauge whether or not he/she can achieve your goals. Part of that duty includes having a clear understanding of customer concentration, retention, pay habits, reason(s) for purchasing, etc.

How would you define typical customer concentration issues that you’ve encountered in your work with business owners?

Matt comments that they routinely see smaller firms relying too heavily on one account for a significant portion of their revenue. Sometimes it helps to think of it this way. Think of the concerns you might have if you relied too heavily on one key vendor to produce your results. You might risk material delays; workforce issues such as strikes, payment, or solvency concerns; the domino effect of poor-quality control; performance risk; etc.

The same is true of a buyer’s risks when looking to purchase your business. If you rely too heavily on one customer or group of customers to produce your results, then the buyer must adjust their plans and purchase offer to compensate for assuming those risks. This can be in the form of moving funds from guaranteed to contingent or by flat out reducing the price they are willing to pay or both. Doesn’t it make sense to figure all of this out BEFORE you begin attracting buyers so that you are able to understand and control the process and its outcome?

Perhaps you have the time and resources to remedy concentration issues and could really benefit from delaying the sales process. Sometimes making this choice pays handsomely by reducing the risk a buyer must assume, which in turn produces confidence in their purchase. Make no mistake, buyers reward security and confidence.

Aside from the obvious, if a business owner has time to address their customer concentration issue before selling, are there other things that could be done to resolve the matter or mitigate the situation?

Matt points out that a good broker will flip the negative to a positive. This is done by knowing the business represented inside and out and then figuring out a strategy to frame the issue into a positive. An example might be: “Because of the limited human resources capable of performing this work, we made the strategic decision to stop doing business with our lowest margin accounts. This allowed us to focus those resources on responding to the needs of XYZ Company because they understand the value we bring. Thus, we are making a business decision to pursue a higher margin by taking the risk of concentrating with XYZ Company”. Then show XYZ’s stability and growth, etc to demonstrate the wisdom.

Another way to counter the risk associated with a concentration issue is to have the customers representing the risk enter into a contractual agreement for the continuance of the services, prices, or products. Make sure the agreement is transferable or this may backfire on you.  But there’s no substitute for a contractual obligation to do business with you when arguing that the concentration is not problematic.

In prospecting for buyers of your business, you can seek out businesses who have a strategic reason not to be uncomfortable with the issue.

Buyers falling into this category might include:

  • Those with the desire to be in your geography
  • Those who may have a complimentary service or product and so can open up your offering to their customers and reduce the concentration
  • Those who aren’t doing business with the customer or group of customers in which you are concentrated
  • Those with more resources and capacity to add new customers, thereby reducing the reliance risk

What should business owners/sellers know about how a customer concentration affects buyers who need to source capital from a bank, commercial lender or even the SBA to purchase the business?

If you’ve read this far, you understand that customer concentration is a problem. Matt points out that the truth is that lenders see it as a problem, too. They will be relying on the buyer’s continuing to do business at the same or greater volume with the same or greater customer base in order for the buyer to service debt.

Great attention must be paid to getting a lender comfortable with the risks a buyer takes when purchasing a business. Any component that could result in reduced earnings will be scrutinized.  To combat their fears, it helps to produce a guarantee that sales will continue. If this is not a possibility, it helps a lender to believe in the buyer as an operator if that buyer comes right out and articulates the risk. Along with articulating the risk, it helps tremendously if a buyer has a compelling plan to address it by diversifying away from the risk, adding resources, adding new customers, etc.

No one knows a business better than its owner. Therefore, an owner and his/her team can help the cause by addressing these issues and potential remedies internally and having plans, data, and statistics prepared in case the chosen buyer will require a lender to get the deal closed.

Is it ever possible to sell a business with a serious customer concentration problem?  If so, how can this selling obstacle be overcome?

Matt assures us that not only is it possible, it is common.

Buyers deal with the issue by:

  • Making funds contingent on customer retention
  • Keeping the seller involved to help transition the customers
  • Rewarding employees for reducing concentration by introducing new customers and products
  • Merging a high-risk acquisition into a low-risk and diverse business unit
  • Renegotiating prices, volumes, and terms with customers to better suit the buyer’s risk appetite

In the end, Matt reminds us that only one buyer can buy your business. It pays to show it to a number of qualified buyers to find a really good fit. When this happens, issues like customer concentration can be worked through without killing the deal. A win/win/win/win (you/employees/customers/buyer) deal is always best! A good intermediary/broker who takes the time to learn your business and who creates a plan to overcome buyer’s obstacles is worth every dime earned.

 

5 Differences Between a Business Broker & Real Estate Broker

5 Differences Between a Business Broker & Real Estate Broker

business broker vs real estate brokerOften successful business owners invest in real estate because it can be a tax efficient way to handle the retained earnings of a business.  And when it comes to exit planning, business owners with real estate have more exit options. This is a good thing.

 

For instance, while a business owner occupying rented space has a business to sell, he or she must hope a landlord won’t become a barrier to lease assignment. Conversely, a business owner who owns the real estate has the option of becoming a landlord by concluding a sale with a leaseback arrangement, or selling the business and the real estate as a package or separately.

 

But with opportunity comes complexity, as a business transaction becomes a business and a real estate transaction when the real estate is included. This requires a business owner to understand the differences between a business broker vs real estate broker. Both may be part of the transaction. Let’s explore…

 

1) Real Estate Brokers and Business Brokers have different requirements for licensure

 

In my state of North Carolina and in many others, the sale of real estate is overseen by governmental associations such as the North Carolina Real Estate Commission which grants people and businesses a license to sell real estate.  To be a provisionally licensed NC Real Estate broker, one must take and pass a 75-hour North Carolina Broker Pre Licensing Course, and then complete post licensing and continuing education classes to remove the provisional status and maintain the license.

 

But what license does one need to be a business broker?  In the state of North Carolina and about 33 others, a person does not need a real estate license to sell a business.  You can see a list of the 17 states that do link real estate licenses to business brokerage on the Business Brokerage Press blog.

 

What this means is that anyone can be a business broker in those states which don’t require a real estate license.  And it means that real estate brokers can get involved in business brokerage deals in just about any state, and that business brokers can’t do the opposite.

 

2) Business brokers and real estate brokers subscribe to different associations.  

 

The National Association of Realtors ® (NAR) awards the title of “Realtor ®” to real estate professionals who maintain memberships, and oversees  regional groups of Realtors ®. Alternatively, the International Business Brokers Association (IBBA) functions in this role for business brokers and has regional associations such as the Carolinas & Virginia Business Brokerage Association (CVBBA) which enable brokers to network and attend educational events in close proximity to their respective markets.

 

To distinguish licensure and associations, a person practicing a career in real estate or business brokerage must abide by the licensing requirements of his or her state, follow applicable statutes, and collect commissions legally, but joining their respective associations is voluntary and shows a commitment to their field’s “code of ethics.”  That being said, the NAR is so strong that virtually all of the recognized names in real estate won’t partner with real estate professionals who are not members of the NAR and their regional associations.

 

3) Business brokers and real estate brokers can achieve different designations  

 

In addition to licensure and associations, a third level of credibility can be added to a career in Real Estate Brokerage or Business Brokerage. The achievement of specialty designations shows the highest level of commitment to the respective practice, as they require significant time and financial investment.  The NAR offers more than two dozen specialty designations/certifications such as the Certified Commercial Investment Member (CCIM). The IBBA offers just one: the Certified Business Intermediary (CBI) designation.

 

4) Business brokers and real estate brokers use different contracts

 

In general, real estate brokerage is more regulated and streamlined than business brokerage.  While by definition every piece of property is different, in my state of NC, the NAR and the NC Bar association have agreed on standard forms for transferring property and conveying leaseholds.  Real estate transactions can be formalized more easily than business transactions because real estate records are more easily verified through public records such as deeds which are filed with government agencies.

 

When dealing with privately held businesses, there is more risk and the buyer must verify that what he or she is buying is transferable and that it makes the money the seller proclaims. The sale of a piece of real estate doesn’t involve employees, representations of earnings, goodwill, and similar nebulous items.

 

The need for “covenants and representations” is greater in business transactions than real estate transactions.

 

For this reason, it’s common for business brokers to work with advisors through customized documents such as a “letter of intent” that leads into a “definitive purchase agreement.”  This staged progression of paperwork enables a buyer to show some limited commitment, do some research, and then when satisfied, fully commit to moving forward on a deal. This is different than how real estate brokers often proceed with a single, “commission approved” contract.

 

5) Business brokers and real estate brokers use different contracts

 

Last but not least, it’s been my experience that real estate brokers and business brokers often come from a different frame of reference when it comes to valuing the business itself when real estate and a business are being transferred.  

 

Often commercial real estate brokers see the business as the “Net Operating Income” that the space generates, and they are very focused on the market comparables for what other spaces are generating. And sometimes the business is not the “highest and best” use of the space…  

 

But the business broker looks at the business from a different perspective; the “Owner’s Benefit” of the business.  

 

If the business is separated from the real estate, how much would a future business owner benefit financially from owning the business?   

 

What does it mean when choosing a broker(s) when selling your business?

 

In summary, business owners with real estate have more options for exit than business owners selling a business without real estate.  For this reason, owners should consider what they need in representation when selecting a real estate broker, a business broker, or a business broker who is also a real estate broker.  The focus of that professional’s practice, and the ensuing experience, credentials and processes will affect the results obtained for the business owner.

Top Seven Important Deal Terms When Selling a Business

Top Seven Important Deal Terms When Selling a Business

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

 

Yes it’s easy to get fixated on the sale price. It’s the number you tell people years after the sale if you want to brag. However, much like losing weight, the sale price of your business is only part of the equation. After all, the quickest way to lose 25 pounds is to cut off a leg, but it’s not necessarily the best way.

We all want to get the most money for our businesses, but there are other things we desire as well.  Summarized below are the top seven important deal terms when selling a business which have little to do with the business’ selling price:

A Quick Sale

Sometimes a business owner cares more about timing than price, particularly in cases where the owner’s health is a factor, or when family relocates, or in the case of just plain burn out.  Imagine for a moment you had to use the restroom and the doorman told you it would be twenty bucks to get in; you might consider paying the price if you really had to go!

A Confidential Sale

While business deals are typically done confidentially to protect the business and its employees, or intangibles such as vendor relationships, the level of confidentiality can go from “pocket listed” (where the business isn’t listed in the traditional marketplaces), to a “blind listing” (where details are teased but not revealed), to completely public.  

An All Cash Deal

Cash is King as they say, and many sellers are willing to take less just to avoid the “financial colonoscopy” that can often be the case during the application and vetting of a conventional or SBA loan.  Even worse, a buyer may offer something other than cash, like stock in another company.

A Great Successor For the Business

Sellers care about their businesses; they are like their children.  A seller may turn down an all cash, over-ask offer for their business if they feel the buyer’s morals or ethics aren’t in line with where they want their business to go.

Selling 100% of the Business

Most sellers in the small business world want to move on to their next adventure, but certain buyers may not want to commit their full time to the business.  Time is money, and a buyer may feel his or her money is better spent leaving an owner in the deal. It’s not uncommon to have a seller put forth an offer that is for only part of business.

No Earnout When Selling a Business

Many offers from buyers today include an earn out component which may not be appealing to the seller.  Earn out clauses shift some of the risk associated with ownership transition from the seller to the buyer.  While this may not necessarily be a bad scenario, sellers often find earn outs difficult to understand and problematic post-closing.  An offer which does not include an earn out is almost always welcome by a seller.

Favorable Tax Consequences When Selling a Business May be the Most Important Deal Term

The truly important number a business owner should focus on when selling their business is the net amount of cash deposited into his or her bank account after all of the selling expenses and income taxes are paid.  Most business owners do not understand these costs, especially the manner by which taxes will be calculated and paid. For this reason, business owners should involve their CPA before the business is listed for sale.  

A good CPA will be able to advise the business owner regarding the type of sale that will result in the least amount of taxes paid after the closing.  There are many scenarios which should be considered and negotiated with a buyer which will affect the taxes paid by the seller. Including your CPA in the team of advisors involved with the selling process is wise.

Business sales are complicated transactions involving multiple stakeholders, complex commitments with vendors and employees, and lots of risk and uncertainty on both the buyer and seller side.  When it comes the sale price, it’s normally the primary focus of consideration and negotiation, but business sellers do care about other things such as those listed above. And business is all about negotiation and compromise.

Similar to weight loss, success is not just about losing a specific number of pounds, but rather achieving a healthier body over time. There are many options and choices such as cardio versus strength training or fasting versus restricted dieting, which could result in success but in dramatically different ways.

Much like these alternatives to reach a goal of “success” in a diet, I recently had a seller with multiple offers to pick from.  To his surprise he found himself strongly considering a lower priced offer because it was “all cash” from a seller with a solid plan he liked to grow his business.  The higher priced offer involved some seller financing and an SBA loan which the buyer knew would take much longer, require much more paperwork, and have a higher chance of failing.  He also wasn’t feeling as much of a fit from the person coming in with the higher price.

Business deals don’t happen in a vacuum; everything is relative.  The seller in my example had a price in his mind before we went to market and imagined that it would be a relatively straightforward deal with a simple exchange of cash for enterprise.  It was only when the contrast of price vs terms could be compared side by side that the seller leaned towards the lower priced offer due to the ease of completion and the perceived results of success on the other side of the deal.

To continue the analogy, he thought it would be a short job when in fact it could take some heavy lifting.

This is not uncommon when it comes to the sales of privately held businesses.  A skilled business broker or intermediary will walk you through what types of offers may come in so you can decide what you can “stomach” in advance.  Much like a well planned weight loss plan, selling a business take time, and knowing what the path to success looks like will get you in shape for your next adventure once your business has been sold.

Commercial Lease Assignment When Selling Your Business

Commercial Lease Assignment When Selling Your Business

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!

 

Commercial Lease Assignment When Selling Your BusinessCommercial Lease Assignment Problems

As part of selling your business, the lease can be one of the most overlooked barriers to completing the deal.  The buyer and seller may have a “meeting of the minds” when it comes to the lease, but if it isn’t assigned they have nothing to buy or sell.  

Let’s explore a few of the common issues that come up related to a lease in the sale of a small business.

Inadequate Time Remaining on the Lease

Ideally a tenant should sell a small business with more than three years left on the lease.  The takeaway here is the longer the better.

It’s not uncommon for me to meet a seller who is going “month-to-month” on a lease and proud of it.  In their mind they’ve reduced their commitment to the business, but in the buyer’s mind one of the largest expenses of the business is unsecured and at risk of inflation.  The buyer’s ideal scenario is a monthly rent price that is known and set into infinity, and for this reason many buyers ask if there is an option to buy the real estate.

When sellers go month to month, the lease negotiation with the landlord is shifted further towards the advantage of the landlord/property management firm.

Landlord Approval is often a Condition to Close in Asset Purchase Agreements

When a business is sold the buyer must be approved by the landlord to be granted an assignment or a new lease.  The seller normally only cares if the buyer has the funds to pay for the business, but the landlord doesn’t want the buyer “squeaking in” with nothing left in the bank account, or even worse bringing debt into business.

Landlords want to see reserves for a buyer to be able to pay the rent for up to six months, and they will ask for a “PFS” or personal financial statement to judge the rent worthiness of a tenant.  Much like an SBA loan, they may also want to see some experience from the tenant that’s relevant to the business they are buying.

While the landlord can’t tell an owner how to run a business if they pay the rent and follow the rules of the lease, they can make it difficult to get in.

Assignment Fees From a Landlord may be Excessive

It’s not uncommon for a landlord or property management group to ask to see the contract for the sale of the business before considering a new tenant.  They do this because they want to know how much the seller will make when they sell the business, and they may want a piece of the action. This is called an assignment fee.  

For the right to transfer a lease, or what is often justified as “attorney’s fees,” an assignment fee is demanded to release the current tenant from their obligations.  The fee is normally between $2K-$5K, but in one case I’ve seen a landlord ask for 10% of the contract price, which was $33,000. Assignment fees are negotiable, and a good broker and/or business attorney can assist a seller in negotiating this amount.  

It also highlights the value of having a good relationship with the landlord.

Security Deposits on Commercial Lease Assignment may be Necessary

While the assignment is typically the responsibility of the seller, the landlord can and will also ask for a security deposit from the buyer.  A reasonable security deposit is one month’s rent, but this too is subject to negotiation. I’ve seen up to six months requested, and again it’s highly negotiable.  Both the term and how long it’s held can be negotiated.

While the seller of the business may think this isn’t his or her problem, it can be a problem if the security deposit makes the acquisition prohibitive for the buyer.

Landlords may ask for longer term security deposits as a deterrent to acquiring the space if they’re not trusting of buyers.  Having a strong personal financial statement and experience to run the business is the best defense against an unreasonable security deposit.

Assignment Conditions may Surprise Everyone

Just when you think it couldn’t get any worse, there’s more.  Landlord’s often don’t like letting the original tenant off the hook. If a seller gets his or her lease assigned, the landlord will most likely insist that the seller stays on the lease as back up in case the buyer doesn’t pay the rent.  

Why have one “throat to choke” when you can have two?

The best defense here for a seller is to negotiate the removal of a personal guarantee when renewing a lease years before selling the business. If the business is strong and long lived, and the landlord likes you, renewing for a long term but removing your personal obligations will best position you to exit your business without the associated liabilities attached.

Conclusions

Some things like the “month to month” phenomenon of sellers are counter-intuitive.  A final example are below market rents. While below market rents can be great for a seller for cash flow, it’s all the more reason to expect a landlord to “correct” the rent when a new tenant arrives.  Market rates are what you want to be paying to avoid any unpleasant surprises when it’s time to sell the business.

When it comes to leases, the landlord has most of the cards.  Even when neighboring spaces are unrented, landlords see a small business sale as their opportunity to make some money and adjust market prices to current levels.  

Here again we see the difference in the renter versus owner perspective; the renter thinks “they need my business because these other units are unrented, so I’m going to get a great price” while the landlord thinks “this tenant needs to pay market rate or higher because these other units are unrented.”

Selling Your Business To a Competitor

Selling Your Business To a Competitor

How To Sell Your Business to a Competitor video Exit Promise

Speaker:  Holly A. Magister, CPA and Certified Financial Planner®

This post is intended to help those who either own a business or advise business owners in the lower-middle market — defined as a business with gross revenue between $5MM and $50MM — and is especially helpful if you want to know how to sell your business to a competitor when an unsolicited offer to buy is made.

After reading this post or listening to the audio webinar, you will be better prepared to answer the following questions:

  • What do I do if a competitor approaches me to buy my business?
  • What are the ground rules I should follow when selling my business?
  • Is an LOI really necessary when selling a business?
  • What are the important deal terms when selling my business? 

Businesses in the lower-middle-market are prime targets for competitors, private equity firms and other types of investors.  These prospective buyers are actively searching for businesses with good cash flow and/or those which present growth opportunities so they may improve their company or investment portfolio ROI.  Many business owners find themselves unprepared as unsolicited offers of acquisition interrupt their otherwise normal business day.

The objective of the webinar is to help the participants learn how to get to a bona-fide offer and subsequently to negotiate terms and conditions that won’t keep everyone up at night!

The webinar will be broken down into two parts – Getting to a Good Offer and Negotiating Terms and Conditions.  Emphasis will be on the practical side of getting deals done and ways to overcome roadblocks along the way.

 

Included in the 80-minute webinar will be the following topics:

Part 1 — Getting to a Good Offer When a Competitor Approaches

What To Do If Someone Wants To Buy My Business?

  • Establishing the ground rules when approached by unsolicited buyers
  • Non-Disclosure Agreements and why they may not protect the business owner
  • What should be shared and more importantly what should never be shared until an offer is agreed upon
  • When is an Attorney needed in the process?
  • The importance of preparation – especially when your business is not for sale
  • Never do these four things when an Unsolicited Offer to buy is received

Business For Sale Ground Rules

  • The Single Buyer Dilemma
  • Sharing the Truth – Asset Purchase Agreement
  • The Country Club Selling Price
  • It’s Not About Getting to a Win
  • Staying the Course

The Offer To Buy Your Business Framework

  • The Offer Framework is the first step in getting a good deal done
  • The Counter Offer Strategies and Timing
  • The Letter of Intent is vital and its importance is often overlooked
  • How the LOI sets the tone of the deal and can eliminate many surprises
  • How company culture should be weaved into the LOI
  • Terms and Conditions in the LOI you don’t want to skip

Part 2 — Negotiating Term and Conditions When Selling Your Business

  • Selling Price means very little in many deals
  • Most deals fall apart for a reason neither side sees coming – beware
  • How to find common ground with the other side
  • Understand the buyer’s motivations and use it when it’s most useful
  • Specific Terms and Conditions which may prove problematic
  • Non-competes
  • Working Capital Targets (or lack thereof)
  • Earnouts
  • Key Employee Post-Closing Agreements
  • The importance of Reps and Warranties – especially for the seller!
  • Why Due Diligence requires stamina
  • Who should negotiate an Earn Out Agreement and why
  • Which professional advisors to call upon when selling your business

Introduction to the Webinar Topic and Speaker

[00:00:00]

Welcome to today’s live webinar entitled Selling your Business — Negotiating Offers and Terms.  At this time, I would like to turn the call over to your host Holly Magister.  Please go ahead.

Thank you, Natalie. Good afternoon everyone. I hope it’s a beautiful day for all of you. Such a nice fall season that we’ve had. I’m looking forward to hopefully having a chance to answer some of your questions at the end of the webinar.

Why Is the Topic of Unsolicited Offers to Buy a Business So Popular?

[00:00:27]

I want to start off by kind of making a quick introduction as to why I chose to do this topic to speak on this topic and why at this time in particular.  In my own practice fielding calls nearly, every day from folks who are receiving these unsolicited offers to buy their business. And many of these business owners, and even other advisers who have been calling me, are really sort of at a loss as to how to handle the calls.  You know the stock market has been up continuously for a number of years now, which has led to a lot of future positive outlook and that’s given way to optimism in the capital markets across the board. Interest rates are so low right now and continue to be.  It’s created a vast amount of capital in the private equity market and because of that there’s just a tremendous amount of cash available through private equity. But obviously in other businesses as well who are looking for strategic acquisitions.

Because of this, there’s a lot of competition for a profitable, high-quality company. And so, what’s happening…these companies aren’t available on the market or when they are not available or they’re unable to find them readily, these buyers are going out and directly soliciting business owner. So, these unsolicited offers are coming in.  The PE firms must invest the cash that they have. So, it’s really driven us to this point where there’s just a tremendous amount of money out there looking for investments.  In summary, it’s a seller’s market.

Getting to a Good Offer When Selling a Business

[00:02:18]

So today what I have agreed to talk through with all the folks on the line are three topics.   Namely, the first two are about getting a good offer. We’re going to walk through the steps to do that.

We’re going to focus on unsolicited offers to buy businesses. Ground rules when a business is on the market and lastly negotiating terms and conditions and what that looks like.

So, I wanted to get started and not take too much time on the introduction.  But I do want to mention that in case you’re not aware if you have questions during the webinar, please just type them on the bottom of your screen. You’ll see a tab where you can enter your questions. And at the end, again I’m going to allow some time to answer those.  If for some reason I can’t get to all of them, I will have those at my availability and I’ll be able to send you an email with my responses. And of course, I’ll be available after the webinar should you have additional questions.

How to Respond to an Unsolicited Offer to Buy your Business

[00:03:33]

Okay. Well I’d like to get started. We’re going to talk about the unsolicited offers and what to do about them.  Literally, that is the question that I receive from business owners. They’re calling me and they’re asking that question.  What do I do about this. In part they’re very excited because these folks have been busy, particularly after the Great Recession, building their businesses.  They’re showing up, these unsolicited offers, in snail mail, e-mail, phone calls, networking — just being around and about. Also, I have observed and learned about a number of very sophisticated marketing campaigns. They are going directly after folks who are simply not thinking at all about selling their business. Most of what I’m going to talk about today is directed toward businesses in the lower- middle market and I define that as businesses with revenue between $5 and $50 million.

Now, much of this applies to those above the $50 million mark, and likewise below the $5 million mark, but that particular size is the lower-middle market is what I’m finding where there is the most activity. Where there are business owners, and some of their advisers, who are just not terribly comfortable with how to handle the unsolicited offer. So, I’m going to start with some ground rules. We’re going to talk about NDAs and confidentiality agreements.

We’re going to also talk about what should be shared with buyers. So, from the perspective of what should be shared and what should not be shared and how to handle that. I want to talk about when an attorney is needed. I find a lot of business owners are averse to hiring an attorney. And while I can understand their perspective in many ways, it’s also very critically important that they do so at the right time. And we’ll talk about that. Also going to talk about preparing the business and some of the things that can be done, especially when a business is not for sale.

And lastly, the four things a seller should never do. That’s the first part of today’s webinar.

Ground Rules for The Unsolicited Offer to Buy your Business

[00:05:50]

So, I am going to get started on establishing the ground rules when approached by an unsolicited buyer. They usually come pretty strong in terms of being emphatic about wanting to talk to the business owner.  When a business is on the market through an intermediary or a broker, usually the business owner is not put on the phone right away. That is something that is done down the line after many steps are taken. But if an unsolicited offer comes in, I find a lot of business owners want to jump on the phone and talk to them, or at least they are curious enough that they’d like to do that. So, I recommend that if that does happen and you have a business owner that would like to do that, I encourage that business owner to restrict that quick chat or that a quick call with the prospective buyer to speak about anything that they can find online.

You don’t want to be in a situation where you’re sharing financial information, market information, customer scope, customer concentration information, geography information. If it’s online, you should feel comfortable to discuss it. The purpose of that first phone call at best should be — Is there an opportunity here that’s worth pursuing further?  I call it the “warm and fuzzy assessment”. I don’t know that I came up with that but somewhere along the line I heard that expression and really that should be the only purpose of having that first phone call. Again, this is in the case of when a business owner is approached by an unsolicited buyer and they’re requesting a phone call.

Setting Business Buyer’s Expectations

[00:07:49]

I also feel it’s really important for the business owner, and if you are an adviser and you’re receiving calls from your clients, I would encourage you and I encourage business owners to clearly communicate to the buyers that you will be represented by a team of advisers to assist with this process. Even if you don’t have those folks lined up yet.  And I say that because if you do that, you can set the right tone and you raise the expectations of those folks that are calling you.  Most tire kickers will fade away if they know you’re going to have a team of advisers helping you. Private equity firms and strategic buyers will respect it and competitors will take note that the seller is not going to be taken advantage of. I really think that’s an important point and a good way to start the relationship.  I’m sorry I skipped the slide there, so I want to make sure you’re following.

NDAs and Confidentiality Agreements Timing When Selling a Business

[00:09:07]

We’re on slide number five now.  I’d like to talk through about what you do between the time when you have that warm and fuzzy conversation and when you have a real conversation with a prospective buyer.

If you’ve not hired a business broker or a deal attorney who would handle the confidentiality agreement and the NDA, it’s your responsibility as the business owner to make sure that is put in place. Most business owners are using NDAs or confidentiality agreements in their everyday work. Although that said, I’ve come across a few who have not. One of the things we’re going to talk about here is the prospective buyer.  If they do sign a Non-Disclosure, it should definitely be done before a meaningful or real conversation takes place.

Should I Share Everything with a Buyer When an NDA or Confidentiality Agreement is Signed?

[00:10:11]

And if the business owner is preparing, they should be prepared to only discuss top line information during that conversation.  It’s okay to talk about gross revenue if an NDA and a confidentiality agreement has been signed.   We’re going to talk about the NDA specifically in a little bit, but just know that talking globally about your gross revenue and the number of full time equivalent employees that you have and maybe your geographical footprint, services and product lines. Those are all acceptable things to talk about once the NDA has been put in place and everybody has signed it.

First Phone Call with Buyer

[00:10:55]

After the NDA is signed, is when a confidential conversation can be taken seriously. And the purpose of that is to accomplish whether or not there is a good fit between the buyer and the seller. Consider things like:

  • Do I like these folks? … if you’re the business owner.
  • Are these folks asking questions in a respectful way?
  • How difficult was it to even get them on the phone or to coordinate the phone call?
  • What is their objective? What is the buyer’s objective and why did they reach out specifically to my company or this company?
  • Do they have capital to buy a business? That’s perfectly acceptable to ask! Tell me about your capital structure. Tell me about how you would be financing the business acquisition. Do you have private equity behind you? Do you have money from your own cash flow to buy a business?

These are all acceptable things to ask.

Also, a really good way to understand what the buyer is like to determine if there’s a really a good fit is to ask them if they’ve bought another business. And if so, how many? And how did those turn out?  And I have found that those stories really do help sellers understand what kind of deals they’re doing, if they’re a novice or not, or whether or not their deals in the past have blown up.  And that can give you a good flavor regarding whether you really want to continue down this path with this particular buyer.

Non-Disclosure and Confidentiality Agreements are Important

[00:12:49]

I want to talk now about non-disclosure agreements, also known as confidentiality agreements.  It is surprising the number of NDAs that I’ve come across that while they do offer language that protects in terms of confidentiality–meaning both parties should be bound to essentially not sharing anything that they learned about one another during the process. The problem with them is that NDAs, if they’re to be effective particularly in M&A, they need to be more than a promise to keep the sale of the business confidential. And what I mean by that is several things.

Non-Disclosure and Confidentiality Agreements Expiration

[00:13:31]

First of all, they shouldn’t expire.  And most attorneys who are reviewing these, particularly on the buyer’s side, they generally do object to that. They want to put a term limit — maybe one year or two years. I always try to go for no expiration because that gives my client, if I’m representing the sales side, the most protection. But the idea or the notion is: let’s try to make it very clear to buyers that what is learned should be remaining confidential for a very, very long period of time.

Non-Disclosure and Confidentiality Agreements Should Protect You

[00:14:07]

And just as importantly, good NDAs prevent buyers from doing things such as:  soliciting the business owner’s employees, or their customers or their vendors. And even in certain circumstances, certain professional advisors.  And lastly, that protection should be available to a seller both during and after the acquisition process ends.

The risk you have when you’re selling a business — if things don’t fall into place and you and it ends up the deal not going through with any buyer, they will during the process — depending on how far they get down the line — they’re going to have exposure to virtually everything you have or a business owner has to run their business. Names of key employees, access to their vendors, they’ll eventually learn their gross profit margins, they’ll learn things about any kind of proprietary processes that have been developed and also maybe key vendors that are outside of the scope of employment. It could be somebody who does some freelance work but happens to be extremely talented. So those are all things that need to be prevented and protected.

So, the NDA — really the solicitation clauses in an NDA — are very, very important, particularly in M&A. We’re going to talk also about what should be shared before an offer is agreed upon.

I just want to back up a little bit just to make sure that you’re following along here in terms of the progress.

When Should I Hire an Attorney When Selling my Business?

[00:16:04]

We started with the warm and fuzzy phone call and then we’ve moved to an NDA, with the non-solicitation agreements included.  And then you had then a meaningful conversation.  At this point, the buyer is very likely going to be asking for many more things.  If that initial meaningful conversation is positive, the buyer will most likely ask to see everything.  They’re going to want to see financial statements. They’re going to want to see your client roster. They’re going to want to see the concentrations of customers.  They are going to want to see everything under the sun! I would highly recommend hiring an intermediary at this point and engaging an attorney and CPA, if that has not already occurred.  Because once you go beyond this point, you really are revealing an awful lot about a business for sale.

What Should I Share with Buyers When I Have a NDA or Confidentiality Agreement?

[00:16:59]

So, what happens after this is: they’re going to be able to look at something.  Generally speaking, the executive summary is put together.  Depending on the size of the business, sometimes it can be very substantial. They call them “the book”. But those things I’ve listed those here on the screen. These are some of the things that are included.  These are all acceptable things, under the right circumstances and only if the business owner is very comfortable to move forward with a particular buyer. These things can be shared. I’m not going to go through each and every one of these items. I spell them out here just so that everybody can refer to them later.

How to Protect Highly-Sensitive Information Under an NDA or Confidentiality Agreement?

[00:17:45]

But know that by sharing this level of information, it’s not necessary for you, or for the business owner, to disclose the nitty gritty. And what I mean by that is — if you have things like you’re sharing the employee statistics such as how many full time equivalent employees you have and their work schedules and benefits programs, it’s perfectly acceptable and it should be expected that their personal information — their names, who they are, is presented to them in a redacted form. Similarly, when presenting things like EBITDA figures or Adjusted EBITDA, it’s perfectly normal for them to ask for and for you to provide what those adjustments are. If there is an adjustment for one of the shareholder’s salary because maybe it is excessive and that’s adjusted back and added back to EBITDA to equal Adjusted EBITDA, it’s appropriate again for those types of information to be shared.

But it’s important to be mindful that this is phase one in the due diligence process. And it really should be at a relatively high level. You’re not going to be providing them with you know every contract that you have with your top five customers. You may identify that you have a customer concentration at this point. And what that percentage may represent but you’re not going to necessarily be giving them everything. So again, we’re in phase one of due diligence and it really is a high-level, executive level of information.

So, despite the fact that a business owner may be asked for everything under the sun, it does not necessarily mean that the seller has to agree to provide that information.

What Should I Never Share with a Buyer Before I Receive an Offer?

[00:19:46]

We’re going to move on to slide number nine.  I want to also cover what should not be shared before an offer is agreed upon. And I want to define quickly here. We’re going to talk about this a little bit later but an offer being agreed upon — that starting point really is out the letter of intent stage. What I’m finding now with the seller’s market is that a lot of these buyers are jumping ahead and they’re putting together what is called an indication of interest or an IOI.  And I am seeing this even in smaller deals such as a deal where maybe the revenue is just 5 million and you know which is obviously on the lower side of the lower-middle market, But I’m finding that buyers are trying  to quickly get in front of businesses so they are using an indication of interest letter which is not as detailed as a letter of intent.  A letter of intent is really when an offer is being mutually agreed upon as a letter of intent is negotiated. But prior to that, I am of the opinion and I have found great success in refraining from disclosing more than the executive summary level of information shown to you on the previous slide.

And that’s not an all-inclusive, but that gives you a flavor of what needs to be shared. Things such as your business tax return and internal financial statements for the past 36 months. Line by line, month by month. Even something as simple as the gross profit margin. Those things don’t need to be delivered before an offer is agreed upon. Businesses are not typically bought because of a gross profit margin.  Although a very healthy gross profit margin can make for a very profitable and very cash-positive business. The EBITDA disclosed up to this point– that will speak for itself in terms of creating value or validating the value of a company.

Similarly, we talked about this a bit before human resource records, none of that needs to be disclosed before the letter of intent.  Even aged accounts receivable and accounts payable reports — those if they are shared, everything should be redacted in terms of the customer name and also the dollars.  So, there is a way to protect the seller by doing that and likewise legal agreements. There’s no reason to be turning over every legal document you’ve ever signed prior to a letter of intent.  All of what I’m speaking of here are things that the buyers will have a right to see in due diligence. But that should be after a letter of intent to buy the business has been agreed upon.

Indication of Interest Letters

[00:23:11]

Similarly, as I said before, the indication of interest, has been something that we’re seeing more and more of and that is one way for buyers particularly to get in the front of the line since it is such a strong seller’s market, to indicate and emphatically impress upon the seller how interested they are. What we’re doing with those, pretty regularly now, is narrowing it down to three maybe four indication of interest parties and then beginning to negotiate letters of intent. And so, we’re going to move on to that topic.

Letter of Intent to Buy a Business

[00:23:54]

A letter of intent, as I said before, that’s really when things begin to heat up in terms of negotiations. That’s really when things get very serious. Whereas the indication of interest letter really means the buyers want to be seriously considered by the seller.  The offer that is received should be discussed at large and at length before a Letter of Intent is received.  And a lot of buyers don’t want that.  They want to just jump to the letter of intent.  Many of them are very sophisticated and they’re very good at producing letters of intent.

But for the seller — the seller now is in a position where they have to take that letter of intent — they absolutely must seek legal counsel which as everybody knows that’s expensive and a lot of sellers are averse to that. So, what I recommend is first you should have your CPA and your attorney on board already if you’re a business owner selling.  But understand that, prior to getting that letter of intent, whether you’re working with your CPA, your attorney and an intermediary, the deal terms in general should be already part of the conversation that you’re having up to that point.

The letter of intent should have deal structure details which the buyer and seller have already discussed and agreed upon in general terms. An example of that would be whether or not the buyer intends to employ the seller post- transaction.  Something that simple. It’s not something you want to be negotiating in a letter of intent after it’s been received.

Do I Need an Attorney Before I Sign a Letter of Intent to Buy my Business?

[00:25:50]

I jumped ahead a little bit there but the importance of hiring an attorney and when that absolutely needs to be done is worth talking about.

The best scenario is to retain an M&A attorney well in advance of launching a business for sale.  In fact, my opinion is you should begin to shop for one and really interview them and make sure you’re comfortable with them because they’re going to have a very, very large impact on the success of your business sale. It’s just that simple. And I realize that the audience today I have some attorneys, some CPAs, as well as business owners. But you know I think it’s wise for business owners to understand that point — that who you hire as your M&A attorney is really important. I definitely would recommend doing that and having the deal attorney in place as your entertaining indication of interest letters and letters of intent.  Having them onboard in advance will give them the opportunity to learn about your company and also to understand the nuances of the buyers who are coming to the table. And hopefully there should be multiple.

The other point is that the attorneys must be able to work well with other advisers. This is so important because it’s a team project.  The attorney will need the CPA. The CPA will need the intermediary. The intermediary will need other parties as well that need to be brought to the table — other advisers.  But the attorney and the CPA must be able to get along well with others. Unfortunately, I’ve been part of deals that that wasn’t the case and it’s very, very difficult to get them closed. It can be done but I really highly- recommend you find someone with a really great temperament to work with others alongside them.

If a letter of intent has been received and the seller is considering its acceptance, it’s very important to hire an attorney before signing it.   I have been brought into situations where the letter of intent has been already signed. And frankly, at least two thirds of what needs to be negotiated has been washed off the table or just it’s gone. The letter intent is so important.

Due Diligence is Brutal When Selling a Business

[00:28:19]

The importance of preparation, especially when your business is not for sale, is worth mentioning here. And that because what comes after — follows the letter of intent — is due diligence. And so, when that begins, anything that has not been dealt with prior to Letter of Intent is without question put under a microscope. I find the due diligence phase, simply stated, is brutal. It’s brutal for the buyers.  It’s brutal for the sellers and is really brutal for the intermediaries as well. And that’s simply because every contract in the business ever been executed, or should have been executed, will be scrutinized.  And that’s painful because frankly a lot of people make a lot of mistakes in contracts that they sign. It’s just the way it is.

If there’s something in the public records of the business which has gone unnoticed, undiscovered or simply ignored, it will become an issue and needs to be resolved. UCC filings are typically still hanging out there. And in many transactions, if they’re not cleared up before the due diligence phase, or frankly before closing they can be very problematic.

Another area is customer concentration and I find that a lot of folks under- estimate how much customer concentration will impact how the price adjustment may or may not be made when negotiating through due diligence.

Of course, inventory needs to be cleaned up. And lastly, and very importantly, the liabilities both known and unknown will be under careful scrutiny, regardless of the type of sale it is.  If it is an asset sale or even a stock sale. Either way could it be greater scrutiny around liabilities.

All of these can and should be fully considered and resolved before going on the market. Now that’s always easy to say. It’s not necessarily practical in practice.  But for the business owners out there and also the advisers, I do encourage you begin to clean these things up. Do some exit planning in advance and try to resolve as much of this before you go on the market and you can save yourself a lot of heartache during the due diligence process.

Avoid These Four Things When You Receive an Unsolicited Offer

[00:30:56]

I want to talk about, lastly before we move into the next part of the webinar, about these things that you should never do when an unsolicited offer to buy your business is received if you’re a business owner or if you’re advising the business owners.

  • Number one — don’t tell your friends. Asking a trusted adviser, somebody who maybe has sold their business and can be respectfully asked for referrals to begin to put your deal team together is very important. Don’t tell your friends about it. None of them have signed an NDA and people talk! It is just the way it is. I’ve seen deals fall apart that have gone all the way to closing because of just that simple thing — somebody told their friends when unsolicited offer came to their front door.
  • Number two — giving the prospective buyer whatever they ask for. There is a time to do that and it is when you’re in due diligence. You’re in full phase or second phase of due diligence. Prior to the letter of intent, you do not — and you should not — give prospective buyers anything they ask for.
  • Thirdly — telling the prospective buyer how much you want for the business. That’s especially problematic if you’ve not prepared, you have not done any planning, you’re not familiar with what adjusted EBITDA is, what the market is, you do not understand the difference between a strategic buyer’s price versus a financial buyers’ price. So, if a prospective buyer, who especially in an unsolicited situation asks you, do not respond to that. It’s a really, slippery slope to go down.
  • And lastly — becoming distracted is really a problem. I have received many phone calls from folks asking about this topic and many of them tell me that they can think, they’re thinking about selling their business all the time, they’re not working on their business, they’re not dealing with the problems they’re having and they’re not trying to grow their business. All because of an unsolicited offer or multiple unsolicited offers coming in. So, you know my advice is to set aside the appropriate time to explore whether it’s the right time to sell and if you seriously want to go down the path to sell your business. And if not, move on.  But make the decision and don’t spend too much time being distracted.

Ground Rules When Selling a Business

[00:33:33]

The next session to talk about here is the ground rules which should not be broken when a business is on the market. We’re going to talk about the single buyer dilemma, sharing the truth and what that all means, Country Club selling prices, about what a deal looks like that will allow you to close this transaction and how to stay on course.

The Single Buyer is Not How to Sell Your Business to a Competitor

[00:34:02]

We’re going to move along quickly into the next section. The single buyer dilemma is a very common problem in unsolicited business acquisitions because they perceive one option to be acquired by an unsolicited buyer. Immediately, that business is in a compromised position.  And that’s because the single buyer puts the seller in a disadvantaged position because they have no leverage. If there’s no one else in the game and there’s no one else chasing this business for sale, then there is no way to create any form of competition. I do find that having an intermediary involved with this unsolicited offer will put the buyer on notice that the business will be made available to other buyers just by having an intermediary presence.

That doesn’t necessarily happen when you just have an Attorney or you have a CPA or even both because CPA and attorneys are not in the business of finding buyers. So, you know I tell clients often folks that contact me a single buyer, especially in the seller’s market, is simply foolish. So, I caution anybody who’s in that situation to just keep that in mind as you as you’re contemplating your sale.

Sharing the Truth: Asset Purchase Agreement

[00:35:42]

Sharing the truth is extremely important in order to eventually be able to close your deal.  By finding other buyers bring to the table, you’re able to negotiate between parties and create much more demand for not only the business but obviously price, terms and other conditions.  Communicating with solicited and unsolicited buyers that they are pursuing these other acquisitions is very wise.

Sharing the truth, when it comes to due diligence, is an extremely important concept that many business owners, who are selling, are unaware of. And that comes down to the fact that once the purchase agreements are drawn up and at least the first version of those, they’re going to include reps and warranties which will state that the seller has disclosed the truth. It seems like a benign statement.  You know it says yeah, I told the truth — I told the whole truth. The problem is that if there’s been something that’s not been disclosed that you’ve not been truthful about (I am speaking of a business owner), the Asset Purchase Agreement or the Stock Purchase Agreement will likely have a way to cause the seller problems post-closing.

So being truthful and letting everyone know exactly what’s going on in your business is going to benefit the seller much down the road as opposed to keeping secrets and hoping nobody finds out. Again, a lot of business owners are unaware of that and it can cause them a lot of problems down the road when they negotiate the terms of the asset purchase agreement.  Not only through the due diligence and closing phase, but post- closing.

Beware of the Country Club Selling Price

[00:37:54]

We’re going to talk now about the country club selling price.  This actually came from a war story of mine where we were working with a business owner who was selling and he had a number. He had a number in his head.  He had several offers that did not include the number he was looking for. And it turned out that he was being offered somewhat less, but not much less than what he had in his head, he needed to get. Well as it turned out through many conversations with this fellow because he had phenomenal offers on the table.  He said to me “you have to understand Holly, I have to get $X because that’s what I told my buddies at the Country Club I was getting. And we were able to work it out. We were able to convince him that he actually was getting $X plus $Y as a result of how the deal was structured. He actually was going to receive more but he was objecting to the deal because he didn’t understand.  And he had already made his peers aware of a number that he got.

So, I recommend really thinking through this and being very careful.  Many business owners think that they must share or feel compelled to share their price of their business with their peers — could be at the Country Club — it could be anywhere.  But it just so happened to be my client said that.   That’s something that has stuck with me and I encourage business owners to be very careful about.

Win-Win Deals Close

[00:39:40]

The most important thing to understand is the deal structure and the terms are more meaningful than the selling price. Yes, the selling price is important. It’s part of formula but it is only one component.  It is only one factor in the formula. We’re going to cover this topic a little bit later in the webinar. So, I do want to move on because I don’t want to get behind.

We do want to talk about the key to getting a good deal that you can live with. And that really surrounds what’s good for both parties must prevail. The deal structure has many ways to take a good deal for one party — the first win and make it deal a good deal for both parties — a win-win. And this can be done again through structuring asset sales versus stock sales. I’m not going to get into that topic today. There is quite a bit of information that you can learn about that if you are unaware of that.

The purchase price allocation in an asset sale deal is very important.  It’s important to both the seller and the buyer and it’s another way to get to a win-win.  Earn outs are used typically and they’re very effective, even though a lot of folks claim they don’t like earn outs as a seller.  I have found them to be very effective if they’re properly done and we’re going to talk about that in a few minutes as well.

We also can do a lot with employment agreements, leasing agreements if there is real estate involved. And then another tool that’s really helpful to get to win- win for both sides is using deemed asset sales as corporation under Section 338 (h) 10. I’m not going to get into the details.  I could do a whole course on that. We’re not going to touch on that.  Whether you’re a business owner or whether you’re an adviser, just keep in mind these are some of the tools that your intermediary and your deal team can use to bridge gaps and to get both parties actually to the closing table.

Focus on Business Growth When Selling your Business

[00:41:58]

I’m going to move along here. Last part of this section is with regards to saying of course as the deal progress.  What I have found is business owners can become very overwhelmed when their business is for sale. I always tell them it’s very important for them to isolate the sale from their day-to-day operations and their thinking.  It’s very important for a business owner to stay the course by focusing on sales growth and protecting EBITDA.  If they don’t, they will pay for it because most deals take anywhere from three, I’ve seen as long as nine months, to close from start to finish.

So, if you’re going to be running your business for the next better part of a year, you’d better be focusing on that year because that will be impactful when it comes to due diligence. The buyer is going to want to see P&Ls all the way up to the last week that you own the business. And if there’s a large fall off, it will come back to haunt you. So, focus on growth.  Focus on protecting EBITDA is very important.  And cleaning up what’s necessary.  If there’s inventory to be dealt with, if there’s physical premises that needs to be dealt with — if it is going to be sold, deal with it. Don’t wait until closing because it only gets much more difficult in the months and weeks leading up to the final closing or the transfer.

One of the issues that I have found also is some time business owners – when they realize the value of their business — many of them begin to spend it –where even if it’s in their own mind.  They start buying a vacation home or they’re thinking about buying a boat or anything.  It doesn’t really matter what they’re buying. But a lot of energy starts to go into what am I going to do with these proceeds. With that happening it becomes problematic. Their thinking is in the wrong areas.  They need to be going back and focusing on keeping their business moving forward and keeping their business cash flow positive and the EBITDA strong. Unfortunately, it’s difficult to stay the course. Selling a business is time-consuming and very emotionally-charged. But that said, that’s the advice that I give clients who are contemplating the sale of their business.

What Does an Offer to Buy your Business Look Like?

[00:44:28]

We’re going to move into the next section of today’s webinar and talk about what the offer should look like and some of the other information is related to counter offerings. We’re going to talk about timing of a letter of intent — how to handle that. Specifically: deals tone, company culture and specific terms in the letter of intent.

Setting up the Deal Framework When Selling your Business

[00:45:00]

We’re going to go backwards a little bit in where we were. We’ve been talking most recently here I’ve been chatting about the actual sales process and getting through due diligence. But I want to go back now to what an offer should look like. It’s really important to understand, again I think I mentioned a little bit ago, that a lot of folks spend a lot of time and I believe it’s unnecessary time on negotiating a letter of intent when they have not yet really framed a deal with a particular buyer. And so again, it’s expensive, time consuming, energy consuming to negotiate a letter of intent.  So, we really want to get to a good deal by starting with let’s have a great conversation with the business buyer about what the deal framework is going to look like. If you’ve done that, and that can be done by the use of a concise and accurate executive summary. We covered that in an earlier slide. That’s what’s needed he needed to have a meaningful conversation with the buyer.

They’re going to ask for some additional information which you should feel comfortable providing in redacted form and protecting you in terms of customers and specific things that may come back to bite you.

But once that’s done, then the next thing that you should be willing to do is to entertain a letter of intent if you know that there’s a good cultural fit between the buyer and the seller, if a basic deal structure has been discussed and agreed upon and if the mutual goals for the seller and the buyer are reflected in the deal structure. Once you reach that point, you’ve got the framework for an offer and it’s the right time to ask for a letter of intent.

Again, anything before that — if you’re starting to look at letters of intent before you’ve had those conversations with the buyer or buyers — you’re really wasting time because you’re starting to negotiate when you don’t really have the full picture. I’d like to remind everybody at this point that it’s important to recognize that when you have a letter of intent in front of you, even though they are nonbinding by nature, you are beginning a very serious phase of selling the business and that is you’re negotiating. And it’s never wise to negotiate without legal counsel.

So, your attorney, your M&A deal team attorney, should be already on board. Similarly, your CPA, or a CPA if you don’t have a CPA whose got the skills in M&A or they have not done deals of the size of that business owners find themselves in, they should find one. All of that should be already underway. The CPA should already inform you as to how much tax you would pay under a specific type of sale, whether it’s an asset sale or a stock sale, those are the two ways businesses are sold. And having that just general understanding going into the negotiations of a letter of intent and into the negotiations with the buyer is really important.

Be Prepared — The Letter of Intent May Have an Expiration Date

[00:48:40]

And something that’s really overlooked often is the fact that many buyers, sophisticated buyers, will give you a letter of intent with an expiration date and it may be as few as 48 hours. Generally speaking, it’s not. But I have seen deals that you’ve got 48 hours to make this decision on this letter of intent. I’ve seen them also that you’ve got two weeks. Generally, it’s about a week but that’s not a lot of time to gather up the CPA gather up your attorney and put everybody together and decide how do we negotiate this.  So again, that’s why it’s so important to have the CPA and the attorney on board and well-acquainted with your business and the buyer.

Letter of Intent (aka the LOI)

[00:49:30]

The letter of intent — we’re going to talk now a little bit about it and some of the things which is important to understand — beyond the fact that when know you are starting to negotiate when you have a letter of intent in front of you.

The Letter of Intent No Shop Clause

[00:49:45]

The letter of intent is a non-binding agreement — I mentioned that before — for both the buyer and the seller. But that does not mean it’s not important. It generally takes the business off the market once a letter of intent has been negotiated and signed by both parties. Typically, that letter of intent presented by the buyer will have a clause in it that says there’s a “no shop” clause. That means that the seller must pause the sale of their business until a certain thing happens and it could be the deal closes, which in such a case would not put it back on the market.  It could be for a period of time. It might be 30 or 60 days.  Or it might be when a breach of the contract occurs or the breach of the agreement occurred. There’s many nuances to a no shop clause. But that said, the most important one for a business owner to understand and their advisers, is that it will take most likely the business off the market. So, it’s very important.

LOI Deal Term Negotiations Can Benefit the Seller Greatly

[00:50:54]

A well-drafted letter of intent will set up the basic deal terms and can be useful to the seller by preventing the buyer from watering down the deal in due diligence even if they don’t discover negative factors. I can’t emphasize how important it is to get some very important deal terms into a letter of intent. Because by doing so, you’re going to stop the buyer from having the opportunity to negotiate down the deal that you’ve already agreed to. What is also important to understand about the letter of intent is that even though it’s nonbinding, it doesn’t mean that the seller or the buyer can just walk away. They must negotiate in good faith once the letter of intent has been signed.  And that is important and is something to keep in mind. You don’t want to sign a letter of intent and go on vacation for six weeks and say well maybe I’ll look at it later. You want to you want to see it through.

Establishing the Deal Tone in the Letter of Intent

[00:51:56]

The letter of intent should also set the tone of the deal and if properly drafted and properly negotiated it could eliminate many surprises. And I alluded to that in the last slide. The conversations up to this point with buyers and sellers should be meaningful enough for both the buyer and seller to be able to say this is what we usually want to achieve. And this is what we want it to look like post-transaction and post-transaction maybe a year from now or two years from now. This is our ideal and we agree to those ideals.  From that point, the letter of intent should be just crafted around all of those ideas. And that may mean something as simple as making sure that it’s clear whether or not key employees are going to continue to work and for how long and under what kind of circumstances.

Defining the Company Culture in the Letter of Intent

[00:53:01]

Similarly, the company culture should also be weaved in a letter of intent. We talked about the employees a minute ago but he company culture has a lot to do with the staff — whether that culture continues or is basically negated post- closing.  And I am speaking of the selling business’ culture.  If another buyer, particularly a strategic buyer, comes in and is buying a business, the culture may not fit at all.  And that should be obviously vetted before you get to letter of intent. But by dealing with the key employees and how they’re going to be handled post-closing down. And I’m talking about not only the day after, but weeks and years later really can make a big difference in the long-term success of an acquisition. So, one of the ways which is really important to achieve that is to be very clear in the letter of intent whether or not key employees will be interviewed by the prospective buyer and if so when. Because that can be a real point of contention with lots of friction can occur.  There’s a lot of anxiety surrounding key employees and any employee at all.  And key employees, in particular.  Whether they’re going to have employment agreements or stay bonus plans if they’re in place and what that’s going to look like in terms of the transaction. All of this is really very important.

Negotiating Deal Terms in the Letter of Intent

[00:54:43]

We’re going to move on and talk about terms and conditions in the letter of intent and what you don’t want to skip. Again, these are pretty basic, but I’ve seen some letters of intent that don’t address these issues. The difference between an asset purchase versus a stock purchase is very vast and a very different transaction both in the way the deal is done, the way the documents are drafted and the consequences in terms of who’s holding liability and where are the risks. So, I mean I’ve literally seen letters of intent that buyers have presented and sellers have signed and they have not identified whether it was an asset sale or purchase sale. So that’s really basic and really important!

If it is an asset sale, the purchase price allocation. That doesn’t necessarily mean that’s how it will end up in your asset purchase agreement but if you’re representing or you are the seller and you’re doing an asset deal, what you’re going to need to be certain of is that you have at least something in your favor when you’re going into the negotiations at the end of the transaction. And I’m going to touch on that in a little bit. But trying to do a purchase price allocation for the assets that are being acquired is a good thing to try to accomplish.

Employment agreements again for owners and also key employees post-closing.

Setting the Working Capital Target for Closing in the Letter of Intent

[00:56:12]

Very important is a working capital target closing in a stock deal. I have seen many unfortunate folks that ended up in letters of intent that did not have working capital targets identified.  And this is something that if you get down the road and you don’t have it established, the buyer can take great advantage of you. Similarly, a seller can also take advantage if they know what they’re doing by stripping out cash and receivables and leaving very little on the balance sheet for the buyer. But that said, that’s a very important thing.

Other Letter of Intent Negotiations

[00:56:51]

Identification of the closing date, indemnification limit, caps and escrow provisions. These are all important things that if you can negotiate out, you’re going to have much less difficulty getting through due diligence and the asset purchase agreement negotiations.

Negotiating Terms and Conditions in the Business Purchase Agreements

[00:57:08]

Okay. We are we’re finished with part one and I’m going to do now is shift our focus towards negotiating terms and conditions in part two.  I’d like to talk through the selling price.  I’ve touched on this a bit, but I want to cover this again a little bit more detail. As I said before the selling price means very little in many deal. Now that’s not to say that a selling price of let’s just say 8 million dollars versus the selling price of 23 million dollars doesn’t matter. That’s a big difference. But that said, what we find is that deals might be off by maybe 20 percent in terms of the selling price.  But through deal structure, whether it’s stock versus assets, that can have a tremendous impact on the cash the seller actually ends up with after the closing.  Pre-deal planning for C corporations for example. There are opportunities with the C corp built-in gains taxes that can mitigate and minimize the amount of taxes paid by the seller. Again, that’s something that really has to be done in advance. But keep that in mind that is something that can have a very large impact on whether or not what kind of cash ends up in the seller’s pocket.

Deemed Asset Sale for S Corps Can Improve the Outcome for Buyer and Seller

[00:58:43]

I mentioned this before the S Corp Code Section 338 (h) 10 negotiations is a tool that can improve the cash retained by both the seller S Corp shareholder and the buyer.  It is basically a compromise that is permissible in the Internal Revenue Code that allows a buyer to take advantage of the ability to have access to depreciate even though it’s a stock transaction. That’s it in a nutshell. There are taxes that are computed on both sides. Tax savings, I should say, computed on both sides of the table.  The seller’s side and the buyer’s side and that there’s a compromise that’s made.  Oftentimes that is really negotiated when you get past the letter of intent. Sometimes it is included in the letter of intent but typically I see that negotiation done after the letter of intent. But it’s another point supporting the fact that a selling price means very little.  What really means much more is the structure of the deal.  And then other things such as earnouts and employment agreements, installment payments and all of those various terms. There are other tools as well. These are some of the high-level things that can be done that can really make a big difference.

Selling a Business Deal Derailments

[01:00:13]

We’re going to talk about some of the things that can cause a deal to derail.  Most deals fall apart for reasons that neither side sees coming. One of the things that I have observed is that whenever there is a sudden shift in perception of integrity on the part of one or the other or a demonstration of lack of integrity, the deal is dead. There’s no going backwards. There’s no patching and there’s no negotiating. I have found over and over if a deal is going to surprise everybody and not close, it is because of an integrity issue. So that’s something to be mindful of whether you’re a buyer or a seller or an adviser.

Big Egos are Problematic in M&A Deals

[01:01:02]

I also find that the egos that are involved in selling the business really can have really wreak havoc on the deal. These include the egos of the professional representatives as well.   Business owners by their nature are very strong-willed people and I love that about them.  I am the daughter of a business owner and entrepreneur. I’ve owned multiple businesses myself. My husband has as well. And I say that because I understand that temperament. They’re very headstrong and they can be very difficult especially when things get down to the end.  And what’s important to understand, whether you are an adviser or a business owner, is that you have to be mindful that your representatives that you have on the deal team have to have the right temperament to deal with the heat.  Because it will be very difficult no matter what. I’ve never seen an easy deal go through.  Ever.

And what I found is that those who have the temperament can step back and let their own ego aside to help make the best decisions for their clients and bridge gaps where they can be bridged, those deals get closed.   I caution anybody in the webinar to really sit back and think about that as you’re hiring professional advisers.  And if you are one, whether or not you have the temperament to deal with the various parties and all of the egos that will be represented there.

Employees Can Cause Problems When Selling a Business

[01:02:48]

Employees who do not know about the pending sale can also sabotage and I’ve seen this unfortunately a couple of times. It’s typically when employees are not brought into the fold and not aware of the business being for sale. So, I’m not a big fan of keeping it secret to the closing day. I know a lot of business owners prefer that but in general terms it’s not usually a good outcome.  It usually just adds more to the drama.

Mother May I Please? Clauses Can Prevent Deals from Closing

[01:03:17]

Lastly, the other one is very similar are those third parties such as landlords, key customers and lenders.  Certain lenders, certain banks, certain loan or credit facilities include clauses that I call the “mother may I please? clauses” which basically say that you can’t sell your business unless you get my permission. And those should all be on the table.  Everybody should be aware of those and have those vetted and prepare those parties before the deal is about to close.

Deal Fatigue is Dangerous

[01:03:53]

And lastly and very importantly is deal fatigue.  Deal fatigue can creep in and it’s very dangerous when the seller has not been able to meet expected deadlines or buyers make a negative discovery which has not been disclosed to them.  And especially if it ties back to integrity.  Deal fatigue kills deals over-and-over again. So, having a really tight deadline and having folks working and diligently keeping on task to meet the deadlines is really important.  Because as you start extending deadline after deadline, eventually one of the parties may very easily have enough and then you’re in trouble.

Finding Common Ground Between Business Buyer and Seller

[01:04:35]

We’re going to talk also here about finding some common ground. There’s a lot of things that I like to see and I recommend in good deals you can put into your letter of intent.  And that is when the letter of intent has been offered, a lot of times it may not necessarily please the seller. But there are ways that both in the letter of intent and post letter of intent, meaning during the negotiation phase, you can pull these things in. And these are just a few but these items that I’ve identified here are employment agreements terms for the seller, installment payments–rates in terms, earnout agreements and 338 (h)10, if appropriate, those are things that you can negotiate.  They’re just simply tools that can help bridge gaps and I have found those to be really very useful at the right time.

Understanding the Buyer’s (or Seller’s) Motives

[01:05:34]

The last point is really one that I have found more and more to be very helpful as I’m working with business owners and other intermediaries on the other side as well as other advisers.  I have found that if you’re representing the seller and you have the opportunity to really get to know the buyer and their motivations, whether it’s a PE firm or strategic buyer or just somebody who wants to purchase a business.  If you can build a relationship with that person or group and really understand what it is that’s motivating them to sell their business, the chances of closing that deal is very important.  And I think the intermediary that you hire needs to have that skill. I’ve known a lot of business brokers that are fabulous at this and I’ve met a few that aren’t. Same thing with you know M&A folks.  It doesn’t matter what their title is but some of them are fabulous at it and the ones that are become really successful in this business.  And I think that’s very beneficial for business owners to understand and just to give some thought to as you’re making those decisions whether to sell and who to work with. And the other thing is that the sellers should be very comfortable to say: “this is really important to me” as well as “this is really not important to me” and to have that freedom to say that.  Again, a lot of folks I have come across are hesitant to do that — business sellers and buyers. And so I encourage you, whether you’re on either side of the table, to be emphatic about what you will do and what you will not do — what is acceptable to you or not.

The Importance of Deal Concessions and the Deal Team

[01:07:31]

And then the team members need to assist the sellers to determine when to say no and when it’s okay to agree to a concession.  And I have found that sometimes the deal team can have differing opinions on when it’s okay to say: “okay we’re going to give on this particular issue” or “no we’re not going to”. So again, it goes back to — your deal team needs to be really working well together, respectful of each other and willing to listen. And above all, being really willing to listen to the seller or the buyer, depending on who they’re representing. And lastly a good intermediary will manage these relationships for the team. They will help everybody work together. We don’t want that to have a long-term effect and the deal not go through and that’s what I’m always fearful of when it happens. So just wanted to spend a few minutes to talk about that.

Inherently Problematic Deal Terms and Conditions

[01:08:27]

A couple of things we’re going to talk about we talked about before that I want to talk about again just to give you a little bit more insight with specific terms and conditions which may prove problematic.

Earnouts can be difficult to determine where they may go wrong. And were going to speak on that in just a few minutes. Similarly working capital targets.  A working capital target is something that must be understood by both parties. It’s not your responsibility to make sure the other party understands them but if you’re the seller and you have a working capital target in your stock acquisition deal, it is paramount that you, your CFO and your controller or whomever it is that manages your balance sheet, completely understands what that is.  Because it will cost you at the closing table if you don’t.

Establishing a Working Capital Target

[01:09:27]

At a high-level, working capital target is just an identification of the value of your working capital — whether it’s cash, inventory, accounts receivable minus accounts payable. It may include line of credit it just depends again how that’s all negotiated. Generally speaking, it’s the net of cash, accounts receivable, inventory and less your accounts payable or short-term capital. So that’s something that’s really very important.

Key Employee Agreements

[01:09:59]

And lastly, you know the key employee post-closing the employment agreements.  Their spouses maybe a factor, especially if they’ve not been negotiated in advance and most of them have not. I find also you may find multiple employees will sort of gang up together and try to sabotage — again key employees — if they’re part of the deal or a requirement to close the deal. I prefer, and I always recommend giving consideration of, establishing stay bonus plans for key employees well in advance of selling your business. That prevents that kind of drama from occurring and it keeps the spouses of the employees out of the equation.

Seller’s Beware of Reps and Warranties in Asset Purchase Agreements

[01:10:42]

We’re going to talk also here about the importance of reps and warranties, especially for the seller.  I mentioned before about how important it is to be truthful in your due diligence phase to make sure that everything’s on the table. You know, if they’re asking for contracts, you find every contract that’s been signed in the past and you put it out there. You don’t hide anything. The buyers and their legal counsel will work very hard to make the deal’s reps and warranties very broad in scope.  And they do this purposely because of the more broadly the reps and warranties are defined, the larger the net is for you to make a mistake.  And in doing so, you might have to give back as a seller some of the proceeds from your sale or forego some of the money that’s in escrow. So, it just makes it a lot easier for the buyer and it’s really important that you rely on — first of all be truthful, being forthcoming, and lastly listening to your legal counsel and making sure that they give you good guidance and help you understand what’s important to negotiate.  And those words in the reps and warranties are extremely important.  The seller being truthful and forthcoming with this information during the due diligence phase is paramount.  It is extremely important. I can’t emphasize it enough. I just hate to see when business owners are reluctant to do that.

Due Diligence in M&A

[01:12:18]

Due diligence — I am going to move on to the next screen. We’ve only got about another seven minutes before we open up Q & A. But I do want to talk about due diligence.  Due diligence is a very testing and very difficult time for sellers.  Buyers — you may find that they were very warm and fuzzy.  And they will suddenly turn into mean, analytical sharks. And that’s kind of part of the process.  That’s what happens. Not all the time, but often it will and they’re going to push.   Having deal terms negotiated on your behalf and having that deal team able to handle this pressure is very critical to getting you to the closing table or getting the business owner to that closing table. Always keep this in mind because deal fatigue is definitely problematic.  Too much time will kill even a very good deal. So, I caution you to really give that some serious consideration.

Who Should Negotiate an Earn Out When Selling your Business?

[01:13:28]

We’re going to talk about earn outs and who should negotiate them and why. It’s very simple: don’t allow someone to negotiate an earn out who doesn’t know your business intimately.  And I say that because if they don’t, they will not know the nuances and they will not know where things can get tripped up.  If somebody knows your business and how it makes money, they’re in a much better position to negotiate an earn out that’s going to actually pay out.

They also need to have reasonable clarity regarding the ability of the business to reach its financial goals in the future.  If your earn out requires you to do $25 million next year in revenue and $30 million the year after and you’re doing 15 million this year, you’re very unlikely going to meet your earn out.  And you’re not going to get paid. So that’s really important to have a person who understands that and that person should also have access to the financial information and all the factors to develop the earn out model.

An earn out model is simply just an example for both parties to sign off on. I am a firm believer that the model should be included as part of the final sale agreement as an exhibit and signed off on. I’ve been involved with many of these. I’ve seen them done very well and I’ve seen them successful because both parties in that process of building the earn out example, flushing it out on both sides of the table, and everybody coming to a final agreement. They’re just much more achievable and in the end a better product.

Who Do You Need to Help You When You Sell Your Business?

[01:15:14]

I’m going to move on in winding up today the last piece of this is to give you some thoughts about who you would call upon when selling your business.  I’ve spoken many times today about the intermediary and their importance or a business broker.  For the attorneys — they should be well- versed in M&A (mergers and acquisitions), employment law, intellectual property, real estate and any other deal matters’ specialist. So, if he’s got a company maybe it’s a health care company, you need to have an attorney who specifically works in health care. Now you’re not going to have or it’s very unlikely to find a single attorney that has all of these all this experience. They don’t. It’s going to mean that a large or mid-sized firm is necessary so that they can bring in all of the various legal counsel to help you or help the business owner close the deal.

The CPA is very critical as well and they need to be someone who understands transactions and very importantly understands the need to be responsive in a timely manner. No criticism of CPAs. I am a CPA.  In my past life, I did all of that type of work and I understand though how much time they have and how much difficulty they have pushing tax returns out the door for them to also be doing transactions is very difficult. So be mindful you need to find somebody who really specializes in doing these transactions.

Human resource advisors are very important too and more so towards the end of the deal. But generally speaking, that needs to be thought of as well.

And an escrow agent. That’s something that your attorneys, CPA and M&A folks can bring to the table at the right time if the M&A process requires an escrow agent.

In Conclusion

[01:17:23]

Okay. In summary as I’ve mentioned many times this afternoon, unsolicited offers to buy businesses are plentiful. I probably have at least one voicemail on my phone since the time I’ve been speaking with you this afternoon. I’m getting multiple calls a day because of the folks that are looking for assistance with this. And so that’s not going to change anytime soon… I don’t believe.  The sellers can be prepared to address unsolicited offers with some thought.   I hope today what I provided you gives you a little bit of a guide and some points to be focusing on if you’re unaware of them to this point.

And lastly, it is really important to start building the deal team. There is a lot of phenomenal intermediaries and business brokers around the country — North America for that matter — and beginning to build those with their related attorneys and CPAs and the folks that they work with in their community is really important. And if you’re a business owner, I encourage you to start doing that today. If you’re an advisor, I encourage you to go out and affiliate yourself with others so that you can be part of those deal teams.

Working Capital Adjustment

Working Capital Adjustment

Do you have a Question?

 Ask below. One of our Investors or Advisors will Answer!
working capital adjustment

When a business is sold, sometimes an adjustment to the purchase price is needed to make up any difference between available working capital at the time of closing, and the working capital needed to maintain day-to-day business operations. Such an adjustment is commonly referred to as a working capital adjustment.

When a business is purchased, the buyer must ensure that the business is capable of maintaining its every day operations following the transfer of ownership. All businesses require a certain amount of working capital to operate, and often times the amount of working capital available after a transfer of ownership is inadequate. In this case, the purchaser needs to infuse cash into the business – effectively raising the purchase price of the business. To offset this potential additional cost, the buyer often identifies a working capital target expected to be present at the time of closing.

The required working capital is usually calculated at the letter of intent (LOI) stage of the buying process and may be refined during the due diligence process.

Working Capital Adjustment Formula

Working capital is defined as Current Assets less Current Liabilities, where assets include cash and cash equivalents, inventories, prepaid expenses, and accounts receivable. Liabilities include short-term debt, accounts payable, and accrued liabilities.

But calculating a working capital adjustment isn’t as simple as calculating working capital. Estimating an agreeable and effective working capital provision can be somewhat challenging. To do this, we need to understand a working capital target.

Working Capital Target

As mentioned earlier, working capital target is an estimate of the amount of working capital that will be available on the day of closing. The amount is calculated using normalized historical averages for the closing date. Once the sale has closed, the purchaser must deliver a finalized calculation of the actual working capital that was available on the closing date. Before closing, the buyer and seller will agree on an acceptable time frame to produce the calculation (usually 60, 90, or 120 days). This allows the most accurate calculation, as the sale process is complete and the buyer has time to have its CFO and/or auditors review all numbers.

The difference between the working capital target and the actual working capital on the day of closing (if any) will determine the amount of the working capital adjustment. In some cases, the working capital at closing may actually be more than the target working capital, in which case the working capital adjustment may be payable to the seller, instead of the buyer.

Issues with Working Capital Adjustments

Working capital adjustments are complex, as they can vary dramatically depending on a particular situation. Both the purchaser and the seller will need to think about a number of issues pertaining to the sale, including what (if any) assets and liabilities should be excluded from the working capital adjustment formula, the appropriate and fair amount of working capital required to run the business, the consistency of the calculations, and the consistency of accounting standards.

In the event a dispute arises between the purchaser and the seller regarding the working capital adjustment, a third party (usually a judge, expert, or arbitrator) will be called upon to help settle the dispute. In the event the purchaser, seller, and third party cannot come to an agreement, the case may go to court for litigation.

Successful Working Capital Adjustments

In order to have a smooth, timely, and agreeable working capital adjustment, the purchaser and seller should come to some basic understandings and agreements in the early phases of a transaction process. This includes an understanding of the definition for any accounting terms used in the working capital equation (and what assets and liabilities may be excluded) along with a reference balance sheet.

Additionally, the purchaser and seller should make some decisions about:

–       What accounting standard will be applied? Will GAAP or previous financial reporting standards be followed?

–       Will the statements be audited or reviewed by a CPA firm?

–       In the event of a dispute, will you work with an expert or and arbitrator?

The definitions, computation, and dispute methodology related to the working capital adjustment are equally important to the business seller and buyer.  So communicating about this important deal term early in the acquisition process is always a good practice.

How is a Business Valued

How is a Business Valued

There are many ways to compute the value of a business, and an equal number of differing opinions regarding a particular methodology’s relevance to an entrepreneur who starts and grows a viable business.  But what seems to truly matter most to the entrepreneur who has sold or transferred his business successfully to a new owner, is just how much cash is left after paying taxes on the transaction.  And yes, there are more than a few ways to get to that number.How is a business valued

With that said, the entrepreneur growing a business should find it worthwhile to understand business valuation methods, terminologies, and purposes.  And even more important to know what is most relevant when valuing a business for sale and what can be done to improve the business’s valuation. 

How is a Business Valued?

While there are exceptions to this rule, businesses are valuable if they make a profit.  The more profit they earn, the greater their business valuations.

Yet in recent years two exceptions to this widely accepted measurement of business value have been in the news headlines.  Included are stories about businesses in the high tech and digital industries with virtually no revenue being acquired for multiple millions.  In some cases, it’s even billions.  In such cases, the buyer is not acquiring the business for its profit or cash flow.  Instead, for the high tech buyer with deep pockets, the name of the game is acquiring intellectual property and/or human talent.  Simply stated, in the constantly evolving technology sector it’s easier to buy than to take the time to develop one or both of these precious and very valuable business assets.  Accordingly, acquisitions are numerous in these high tech and digital industries.

But for most industries, business value is based generally on one or more measurements tied to earnings (or in other words, profit) or gross revenues and multiplied by a ‘factor’.  The measurements may include one of the following:

1.  EBITDA – Earnings Before Interest Taxes Depreciation and Amortization

2.  EBIT – Earnings Before Interest Taxes

3.  SDE — Seller’s Discretionary Earnings

4.  Gross Revenue less sales tax (if applicable)

The factor applied to (or multiplied by) one of the measurements above to compute a business valuation varies widely by industry and with other economic factors.  For example, a professional services practice may be valued by multiplying 1.2 (or something similar) by the gross revenues earned in the last twelve months.  On the other hand, a retail Pharmacy may be valued by multiplying a factor of 4.0 by EBITDA.  Then in each case and in all other cases as well, adjustments are made to the computed value for assets that normally would be included in the sale.  Such assets may include the fair market value of fixed assets, inventory, accounts receivable, etc.  Likewise, the inclusion or exclusion of the business’s liabilities affects its valuation.

Enterprise Value-Definition

Enterprise Value is a concept used by middle market businesses and businesses poised for an Initial Public Offering (IPO).  This valuation concept computes a business value on an enterprise level, meaning its valuation includes the capital structure necessary for operations post acquisition.  Enterprise Value often exceeds other business valuation computations due to the inclusion of working and permanent capital.

What Increases a Business Valuation?

For the entrepreneur growing a business, knowing what can be done to increase   business valuation should be a priority.  In many cases, entrepreneurs don’t focus on increasing the business valuation until they begin the exit planning process.  This is not prudent.

It’s important to understand   there is more than one way to build or grow a valuable business.  In order to understand the reasons for this being the case, it’s best to take a look at what motivates business buyers.

Business buyers are motivated to acquire another business to meet either a financial or strategic goal.  If the buyer is motivated for financial reasons alone, he will be looking for positive, consistent cash flow from the business operations and adequate capital structure to sustain day-to-day cash needs.  In this case, the buyer will be primarily focused on cash flow.  The Mergers and Acquisitions (M&A) industry refers to this type of buyer as a ‘financial buyer.’

On the other hand, if the buyer is motivated to acquire a business to meet a strategic goal, the business’s cash flow may not be important at all.  In certain industries, producing sufficient cash flow is unlikely to occur for many years due to the intensive need for capital investments.  One such industry would be digital mobile application development.  It takes a great deal of cash to develop and operate such a business so cash flow is low and in most cases non-existent.  This does not mean that the business is not valuable.  In fact, such a business   acquisition may be extremely valuable to the right ‘strategic buyer.’

But very few businesses have the luxury of selling to a strategic buyer. So if it is the entrepreneur’s intention to increase their business’s valuation, it is advisable to focus on increasing cash flow and developing the proper capital structure to allow the business to grow over time.    Additionally, by developing good cash flow and capital structure, the entrepreneur will experience fewer growing pains.

Business Valuation Reports

There are many forms of business valuation reports and each has its own purpose.  A business valuation report associated with a cross purchase agreement is not identical to a business valuation report required in litigation.  Business Valuation Reports are customized with the end need in mind.

Tools to Improve the Value of a Business

Learn more about How Entrepreneurs Increase the Value of their Business.

SaaS Business Model Magic & Mythology

SaaS Business Model Magic & Mythology

As consumers, we’ve become increasingly familiar with the notion of paying a monthly fee for various business and lifestyle services. Whereas we once rented movies by the title by driving to Blockbuster, we now have access to virtually unlimited content on Netflix.

Even morning rituals as basic as shaving, which once involved routine trips to the drug or grocery store, are now available by subscription.  SaaS Business Model

So, too, have traditional enterprise software companies replaced their historical licence and maintenance business model (essentially buy once, use forever, paying only for upgrades as required), with cloud hosted and delivered software — a SaaS business model.

Take Microsoft, which (with some home-use and student exceptions) no longer offers stand-alone enterprise licenses to products like Office, instead insisting that we subscribe to annual or monthly licenses of their Office 365 suite. Or Intuit, which now sells the popular and widely-adopted QuickBooks accounting software on a subscription only basis.

In some important ways, this business model is better for the consumer or business manager. Maintenance and upgrades are bundled for a fixed price, and support is included in the cost. Often, the purchasing decision is made easier by the fact that the spend is considered a current period expense, rather than a multi-year commitment that amounts to capital cost or investment – one necessitating closer scrutiny, and more cumbersome approvals (not to mention less straightforward accounting).

SaaS vs Annuities

The ‘magic’, if you will, of the recurring revenue stream associated with a single customer of a subscription business is parallel and analogous to an annuity, a financial instrument which once purchased, then pays a steady stream of principal and interest back, over a typically fixed period of time, until the full principal is retired.

Those of us in finance are familiar with annuities. We are also familiar with how one would account for such an instrument under ordinary accrual accounting – as an asset, reduced each period by the amount of the principal repayment received, and with the interest component captured as income. . A company ‘buys’ (acquires) a new customer by spending some amount of capital on a sales and marketing effort, and then benefits from the resulting annuity by capturing the associated revenue (in the form of contribution margin, net of COGS and other delivery costs), over some period of time.

However, there are important differences, both in the accounting, and in how we should think about the certainty of repayment.

Key Differences Between Annuities and Newly Acquired Customers

The first and most important difference between an annuity and a newly acquired customer is simple. Today’s accrual accounting standards do not accommodate for the capitalization of customer acquisition cost (or CAC, as we call it in world of the recurring revenue software a SaaS business model). (This is changing, but quite slowly. For the first time, in 2017, public companies will be required to change how they account for both the revenue and costs associated with multi-year contracts. You’ll find a comprehensive summary of FASB ASU 2014-09, here, which replaces essentially all of the existing GAAP on the subject; notwithstanding, these changes don’t accommodate for the capitalization of customer acquisition costs, nor credit for the likely customer lifetime when it extends beyond the contracted period). As we cannot be certain how long a customer will remain happy and loyal (and paying, beyond the initially contracted period), neither can we know the definitive present value of the income stream associated with their patronage. And yet, in a very practical sense, customers of subscription product and service companies are – from a pure financial point of view – essentially exactly comparable to an annuity.

SaaS Business Model Valuation Fundamentals

The implications for the analysis of a subscription business’ financials (and its underlying value) are quite profound. And this is where some further Magic kicks in.

The income statement, balance sheet, and cash flow statement no longer tell a valid story. Imagine a SaaS enterprise software business that is spending $100 in sales and marketing expense, to acquire a customer that will (on average), remain a customer for a full 5 years, and each year contribute $500 (net of COGS and other marginal delivery costs) to the operating income of that same business. If we assume a 20% cost of capital (discount rate), then the net present value of this customer is $1,694; the $100 investment, which shows up as a present period expense on the income statement, will result in present value of contribution margin dollars equal to $1,794, which shows up nowhere at all, on either the balance sheet or the income statement (other than the present period contribution of $500).

Furthermore, if this business had access to an unlimited supply of similar customers, then it would behoove them to acquire as many as possible, even if they had to raise further capital and run at an operating loss to do so.

Saas Business Model NPV

It is this dynamic – the seemingly odd situation where a clearly money ‘losing’ business is amassing a fantastic amount of enterprise value, that fuels the ‘myth’ that recurring revenue software business are overvalued.

Is Amazon, for example, overvalued? It generates almost no profit (1.81% of revenue), and yet has amassed incredible value (trades at 3.3X sales) by investing heavily in the acquisition of customers that are likely to stay for incredibly long periods of time (whether they be Amazon Prime consumer subscribers who permanently alter their buying habits by turning first to Amazon for almost anything they might buy, or Amazon AWS business customers, that once having transitioned their hosting to AWS, are unlikely to ever depart the infrastructure).

Or what about Workday, which sports an operating margin of negative 21.5%, and yet trades at over 12X trailing (12 month) sales. It makes perfect sense for them to raise further growth capital and to then invest as aggressively as possible in customer acquisition, as just as in our example, they are certain the financial value of those customers is far in excess of the capital they must invest to acquire them.

How to Value a SaaS Business Model

There are a series of standard SaaS metrics which represent and capture this ‘beyond the financials’ value in any SaaS software business, and are placed ahead of typical financial statement measures when knowledgeable Growth Equity investors or PE buyers are assessing the Enterprise Value of a SaaS business.

Whether you are assessing the value of one of these businesses as a potential buyer or investor, or considering shifting your own business model in this direction, our investment banking firm offers a wealth of good information to help you come further up the learning curve.

Pin It on Pinterest